Skip to main content

Advertisement

Log in

Between Monitoring and Trust: Commitment to Extended Upstream Responsibility

  • Published:
Journal of Business Ethics Aims and scope Submit manuscript

Abstract

In line with the current trend toward sustainability and CSR, organizations are pressured to assume extended responsibility. However, taking such a responsibility requires serious and challenging efforts as it appears to involve a wider range of issues and increased need for close interaction between actors along commodity chains. Using a qualitative case study approach, the present article focuses on Swedish public and private procurement organizations with attention paid to textiles and chemical risks. It focuses on two crucial aspects of buyers’ relationships with suppliers in their efforts to advance environmental responsibility-taking—monitoring and trust—as well as how they intersect. The aim is to demonstrate, both theoretically and empirically, the limits and possibilities of monitoring and trust for developing extended upstream responsibility. The article demonstrates the problems with, on one hand, simple ritualistic monitoring and, on the other, simple trust, and explores potentially constructive pathways to extended upstream responsibility at the intersection of monitoring and trust. In connection with the findings, the article argues that theories on responsible and sustainable supply chain management must also take the enormous variety of organizations into account: not only large, private, transnational companies, which the literature has until now been preoccupied with.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Similar content being viewed by others

Notes

  1. The monitoring part of the relation can then be restricted to only the selection phase, a practice common in public procurement. Indeed, one crucial moment in the development of extended upstream responsibility is when suppliers are selected, because once a supplier has been selected and the exchange and relationship have developed, there are considerable transaction costs and other path dependencies involved to prevent the partners from ending the exchange. Previous literature suggests that the selection of suppliers is primarily not carried out by the use of social and environmental standards, however. Kovács (2008) found that environmental selection and evaluation criteria are “just another” set of criteria according to which suppliers are evaluated. Nawrocka finds that a pre-selection is often already made when environmental criteria are set: “the pre-selection of suppliers for the contracted product may have hindered many companies from realizing the potential of selecting suppliers on environmental grounds” (Nawrocka 2008, p. 355).

References

  • Andersen, M., & Skjoett-Larsen, T. (2009). Corporate social responsibility in global supply chains. Supply Chain Management: An International Journal, 14(2), 75–86.

    Article  Google Scholar 

  • Beck, U. (1992). Risk Society. Towards a new modernity. London: Sage.

    Google Scholar 

  • Bengtsson, G. (2010). Global trends in chemicals management. In J. Eriksson, M. Gilek, & C. Rudén (Eds.), Regulating chemical risks. European and global challenges (pp. 179–216). London: Springer.

    Chapter  Google Scholar 

  • Boiral, O. (2012). ISO certificates as organizational degrees? Beyond the rational myths of the certification process. Organization Studies, 33, 633.

    Article  Google Scholar 

  • Börjeson, N., Gilek, M. & Karlsson, M. (2014, forthc.) Knowledge challenges for responsible supply chain management of chemicals in textiles—as experienced by procuring organizations. Forthcoming in Journal of Cleaner Production.

  • Boström, M., Börjeson, N., Gilek, M., Jönsson, A. M., & Karlsson, M. (2011). Towards responsible procurement in relation to chemical risks in textiles? Findings from an interview study. Södertörn’s Working Report Series 2011:2. Huddinge: Södertörn University. http://bibl.sh.se/publikationer/vara_publikationer/Towards_responsible_procurement_in_relation_to_chemical_risks_in_textiles/diva2_404864.aspx.

  • Boström, M., Börjeson, B., Gilek, M., Jönsson, A. M., & Karlsson, M. (2012). Responsible procurement and complex product chains: The case of chemical risks in textiles. Journal of Environmental Planning and Management, 55(1), 95–111.

    Article  Google Scholar 

  • Boström, M., & Garsten, C. (2008). Organizing for accountability. In M. Boström & C. Garsten (Eds.), Organizing transnational accountability (pp. 1–26). Cheltenham: Edward Elgar.

    Chapter  Google Scholar 

  • Boström, M., Gilek, M., Hedenström, E., & Jönsson, A. M. (forthcoming). How to achieve sustainable procurement for ‘peripheral’ products with significant environmental impact? Sustainability: Science, Practice, & Policy.

  • Boström, M., Gilek, M., Jönsson, A. M., & Karlsson, M. (2013). IKEA and the responsible governance of supply chains. IKEA’s work on chemicals in textiles. Södertörn Working Paper 2013:1. Södertörn University. http://bibl.sh.se/publikationer/vara_publikationer/IKEA_and_the_Responsible_Governance_of_Supply_Chains/diva2_656883.aspx.

  • Boström, M., & Karlsson, M. (2013). Responsible Procurement, complex product chains and the integration of vertical and horizontal governance. Environmental Policy and Governance., 23(6), 381–394.

    Article  Google Scholar 

  • Boström, M., & Klintman, M. (2008). Eco-standards, Product Labelling, and Green Consumerism. Basingstoke: Palgrave Macmillan.

    Book  Google Scholar 

  • Brunsson, N., & Jacobsson, B. (Eds.). (2000). A World of Standards. Oxford: Oxford University Press.

    Google Scholar 

  • Coletti, A. L., Sedatole, K. L., & Towry, K. L. (2005). The Effect of Control Systems on Trust and Cooperation in Collaborative Environments. The Accounting Review, 80(2), 477–500.

    Article  Google Scholar 

  • De Bakker, F., & Nijhof, A. (2002). Responsible chain management: A capability assessment framework. Business Strategy and the Environment, 11, 63–75.

    Article  Google Scholar 

  • Di Maggio, P. J., & Powell, W. W. (1983). The iron cage revisited: Institutional isomorphism and collective rationality in organizational fields. American Sociological Review, 48(2), 147–160.

    Article  Google Scholar 

  • Eriksson, J., Gilek, M., & Rudén, C. (Eds.). (2010). Regulating Chemical Risks. European and global challenges. Dordrecht: Springer.

    Google Scholar 

  • Fransen, L. W., & Kolk, A. (2007). Global rule-setting for business: A critical analysis of multi-stakeholder standards. Organization, 14(5), 667–684.

    Article  Google Scholar 

  • Fransson, K. (2012). Chemical risk information in product chains. The cases of paint and textile. Licentiate Thesis, Chalmers University, Gothenburg.

  • Free, C. (2008). Walking the talk? Supply chain accounting and trust among UK supermarkets and suppliers. Accounting, Organizations and Society, 33, 629–662.

    Article  Google Scholar 

  • Gereffi, G. (1999). International trade and industrial upgrading in the apparel commodity chain. Journal of International Economics, 48, 37–70.

    Article  Google Scholar 

  • Giddens, A. (1990). The Consequences of Modernity. Cambridge: Polity Press.

    Google Scholar 

  • Gold, S., Seuring, S., & Beske, P. (2010). Sustainable supply chain management and inter-organizational resources: A literature review. Corporate Social Responsibility and Environmental Management, 17, 230–245.

    Google Scholar 

  • Gross, M. (2010). Ignorance and surprise. Science, society, and ecological design. Cambridge, MA: The MIT Press.

    Book  Google Scholar 

  • Haake, H., & Seuring, S. (2009). Sustainable procurement of minor items: Exploring limits to sustainability. Sustainable Development, 17(5), 284–294.

    Article  Google Scholar 

  • Haikola, S. (2012). Bortom kontroll? Den svenska kemikalieövervakningens logik. Doctoral Dissertation, Linköping Studies in Arts and Science, No. 568. Department of Thematic Studies—Technology and Social Change, Linköping University, Linköping.

  • Hedenström, E. (2011). Offentlig upphandling av textila produkterfaktorer som kan inverka på en kommun när det gäller att ställa krav på miljö- och social hänsyn: En fallstudie av Örebro kommun. Huddinge: Södertörn University. http://www.diva-portal.org/smash/record.jsf?searchId=1&pid=diva2:456470.

  • IKEA. (2008a). Sustainability report. http://www.ikea.com/ms/sv_SE/about_ikea/pdf/sustainability_08.pdf.

  • IKEA. (2010). Sustainability report. http://www.ikea.com/ms/sv_SE/about_ikea/pdf/ikea_ser_2010.pdf.

  • Ivarsson, I., & Alvstam, C. G. (2010). Supplier upgrading in the home-furnishing value chain: An empirical study of IKEA’s sourcing in China and South East Asia. World Development, 38, 1575–1587.

    Article  Google Scholar 

  • Kogg, B. (2009). Responsibility in the supply chain. Interorganisational management of environmental and social aspects in the supply chain. Case studies from the textile sector. Doctoral Dissertation, International Institute for Industrial Environmental Economics, Lund University, Lund.

  • Kovács, G. (2008). Corporate environmental sustainability in the supply chain. Journal of Cleaner Production, 16, 1571–1578.

    Article  Google Scholar 

  • Kroeger, F. (2012). Trusting organizations: The institutionalization of trust in interorganizational relationships. Organization, 19, 743.

    Article  Google Scholar 

  • Laudal, T. (2010). An attempt to determine the CSR potential of the international clothing business. Journal of Business Ethics, 96, 63–77.

    Article  Google Scholar 

  • Lidberg, M. (2011). Hantering av Miljö och Hälsorisker i Textila Produktkedjor: En Fallstudie av Stockholms Läns Landsting [Management of Environmental and Health Risk in Textile Product Chains: A Case Study of Stockholm County Council] Södertörn Working Paper 1. Södertörn University, Huddinge (in Swedish).

  • Locke, R. M. (2013). The promise and limits of private power. New York: Cambridge University Press.

    Book  Google Scholar 

  • Locke, R., Amengual, M., & Mangla, A. (2009). Virtue out of necessity? Compliance, commitment, and the improvement of labor conditions in global supply chains. Politics & Society, 37(3), 319–351.

    Article  Google Scholar 

  • Möllering, G. (2006). Trust: Reason, routine, reflexivity. Bingley: Emerald Group.

    Google Scholar 

  • Moore, D. A., Tetlock, P. E., Tanlu, L., & Bazerman, M. H. (2006). Conflicts of interest and the case of auditor independence: Moral seduction and strategic issue cycling. Academy of Management Review, 31, 1–20.

    Article  Google Scholar 

  • Nawrocka, D. (2008). Environmental supply chain management, ISO 14001 and RoHS. How are small companies in the electronics sector managing? Corporate Social Responsibility and Environmental Management, 15, 349–360.

    Article  Google Scholar 

  • Pellizzoni, L. (2004). Responsibility and environmental governance. Environmental Politics, 13, 541–565.

    Article  Google Scholar 

  • Phua, Y. S., Abernethy, M. A., & Lillis, A. M. (2011). Controls as exit barriers in multiperiod outsourcing arrangements. The Accounting Review., 86(5), 1795–1834.

    Article  Google Scholar 

  • Ponte, S., Gibbon, P., & Vestergaard, J. (Eds.). (2011). Governing through standards. Origins, drivers and limitations. Basingstoke: Palgrave.

    Google Scholar 

  • Power, M. (1997). The Audit Society. Rituals of verification. Oxford: Oxford University Press.

    Google Scholar 

  • Scruggs, C. E., & Ortolano, L. (2011). Creating safer consumer products: The information challenges companies face. Environmental Science & Policy, 14, 605–614.

    Article  Google Scholar 

  • Seuring, S., & Muller, M. (2008). From a literature review to a conceptual framework for sustainable supply chain management. Journal of Cleaner Production, 16, 1699–1710.

    Article  Google Scholar 

  • Solér, C., Bergström, K., & Shanahan, H. (2009). Green supply chains and the missing link between environmental information and practice. Business Strategy and the Environment, 19, 14–25.

    Google Scholar 

  • Srivastava, S. K. (2007). Green supply-chain management: A state-of-the-art literature review. International Journal of Management Reviews, 9, 53–80.

    Article  Google Scholar 

  • Stigzelius, I., & Mark-Hebert, C. (2009). Tailoring corporate responsibility to suppliers: Managing SA8000 in Indian garment manufacturing. Scandinavian Journal of Management, 25, 46–56.

    Article  Google Scholar 

  • Vélez, M. L., Sánchez, J. M., & Álvarez-Dardet, C. (2008). Management control systems as inter-organizational trust builders in evolving relationships: Evidence from a longitudinal case study. Accounting, Organizations and Society, 33, 968–994.

    Article  Google Scholar 

  • Vermeulen, W. J. V., & Ras, P. J. (2006). The challenge of greening global product chains: Meeting both ends. Sustainable Development, 14, 245–256.

    Article  Google Scholar 

  • Vosselman, E., & van der Meer-Kooistra, J. (2009). Accounting for control and trust building in interfirm transactional relationships. Accounting, Organizations and Society, 34, 267–283.

    Article  Google Scholar 

Download references

Acknowledgments

The work presented in this paper was conducted within the research project “Chemicals in textiles: Managing environmental and health risks from products with complex product chains”, which was funded by The Foundation for Baltic and East European Studies. I wish to express warm thanks to the other researchers in this project, to all the interviewees, to three anonymous reviewers, and to everyone who helped in various ways to complete this paper.

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Magnus Boström.

Rights and permissions

Reprints and permissions

About this article

Check for updates. Verify currency and authenticity via CrossMark

Cite this article

Boström, M. Between Monitoring and Trust: Commitment to Extended Upstream Responsibility. J Bus Ethics 131, 239–255 (2015). https://doi.org/10.1007/s10551-014-2277-6

Download citation

  • Received:

  • Accepted:

  • Published:

  • Issue Date:

  • DOI: https://doi.org/10.1007/s10551-014-2277-6

Keywords

Navigation