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Do I Hear the Whistle…? A First Attempt to Measure Four Forms of Employee Silence and Their Correlates

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Abstract

Silence in organizations refers to a state in which employees refrain from calling attention to issues at work such as illegal or immoral practices or developments that violate personal, moral, or legal standards. While Morrison and Milliken (Acad Manag Rev 25:706–725, 2000) discussed how organizational silence as a top-down organizational level phenomenon can cause employees to remain silent, a bottom-up perspective—that is, how employee motives contribute to the occurrence and maintenance of silence in organizations—has not yet been given much research attention. In this paper, we argue that this perspective is a meaningful complementation of the existing literature and that it is sensible to conceptualize distinct forms of employee silence (Pinder and Harlos, Research in personnel and human resources management. JAI Press, Greenwich, 2001; van Dyne et al., J Manag Stud 40:1359–1392, 2003). Drawing on past research and theory we conceptualize four forms of employee silence, namely quiescent, acquiescent, prosocial, and opportunistic silence. We present scales to assess the four forms and provide empirical tests for their distinctiveness and patterns of relationships to various correlates and potential antecedents and consequences.

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Authors and Affiliations

  1. Department of Psychology, Chemnitz University of Technology, 09120, Chemnitz, Germany

    Michael Knoll

  2. Department of Psychology and Center for Leadership and Behavior in Organizations (CLBO), Goethe University Frankfurt, 60054, Frankfurt am Main, Germany

    Rolf van Dick

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  1. Michael Knoll
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  2. Rolf van Dick
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Correspondence to Michael Knoll.

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Knoll, M., van Dick, R. Do I Hear the Whistle…? A First Attempt to Measure Four Forms of Employee Silence and Their Correlates. J Bus Ethics 113, 349–362 (2013). https://doi.org/10.1007/s10551-012-1308-4

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