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The Role of Strategic Conversations with Stakeholders in the Formation of Corporate Social Responsibility Strategy

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Abstract

This paper explores the role of strategic conversations in corporate social responsibility (CSR) strategy formation. The authors suggest that explicitly engaging stakeholders in the CSR strategy-making process, through the mechanism of strategic conversations, will minimize future stakeholder concerns and enhance CSR strategy making. In addition, suggestions for future research are offered to enable a better understanding of effective strategic conversation processes in CSR strategy making and the resulting performance outcomes.

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Authors and Affiliations

  1. Georgia Southern University, 8154, Georgia Southern, Statesboro, GA, 30460, USA

    Morgan P. Miles & Linda S. Munilla

  2. Peter Drucker and Masatoshi Ito, Graduate school of management, 1021, North Darimouth Ave, Claremont, CA, 91711, USA

    Jenny Darroch

Authors
  1. Morgan P. Miles
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  2. Linda S. Munilla
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  3. Jenny Darroch
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Correspondence to Morgan P. Miles.

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Miles, M.P., Munilla, L.S. & Darroch, J. The Role of Strategic Conversations with Stakeholders in the Formation of Corporate Social Responsibility Strategy. J Bus Ethics 69, 195–205 (2006). https://doi.org/10.1007/s10551-006-9085-6

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  • DOI: https://doi.org/10.1007/s10551-006-9085-6

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