Abstract
Social context shapes negotiators’ actions, including their willingness to act unethically. We use a simulated negotiation to test how three dimensions of social context—dyadic gender composition, negotiation strategy, and trust—interact to influence one micro-ethical decision, the use of deception. Deception in all-male dyads was relatively unaffected by trust or the other negotiator’s strategy. In mixed-sex dyads, negotiators consistently increased their use of deception when three forms of trust (identity, benevolent, deterrent) were low and opponents used an accommodating strategy. However, in all-female dyads, negotiators appeared to use multiple and shifting reference points in deciding when to deceive the other party. In these dyads, the use of deception increased when a competitive strategy combined with low benevolence-based trust or an accommodating strategy combined with high identity-based trust. Deception in all-female dyads decreased when a competitive strategy was used in the context of low deterrence-based trust.
Similar content being viewed by others
References
Abdolmohammadi, M. J., Gabhart, D. R. L., & Reeves, M. F. (1997). Ethical cognition of business students individually and in groups. Journal of Business Ethics, 16, 1717–1725.
Adair, W., & Brett, J. (2005). The negotiation dance: Time, culture and behavioural sequences in negotiation. Organization Science, 16, 33–51.
Adair, W. L., Tinsley, C., & Taylor, M. S. (2006). Managing the intercultural interface: Third cultures, antecedents, and consequences. Research on Managing Groups and Teams, 9, 205–232.
Allingham, M. G., & Sandmo, A. (1972). Income tax evasion: A theoretical analysis. Journal of Public Economics, 1, 323–338.
Allred, K. G. (2000). Distinguishing best and strategic practices: A framework for managing the dilemma between creating and claiming value. Negotiation Journal, 16, 387–398.
Ambady, N., & Rosenthal, R. (1992). Thin slices of expressive behavior as predictors of interpersonal consequences: A meta-analysis. Psychological Bulletin, 111, 256–274.
Aquino, K. (1998). The effects of ethical climate and the availability of alternatives on the use of deception during negotiation. International Journal of Conflict Management, 9, 195–217.
Baxter, L. A., Braithwaite, D. O., & Nicholson, J. H. (1999). Turning points in the development of blended families. Journal of Social and Personal Relationship, 16, 291–313.
Baxter, L. A., & Erbert, L. A. (1999). Perceptions of dialectical contradiction in turning points of development in heterosexual romantic relationships. Journal of Social and Personal Relationship, 16, 547–569.
Bryk, A. S., & Raudenbush, S. W. (1992). Hierarchical linear models: Applications and data analysis methods. Thousand Oaks, CA: Sage.
Burgoon, J. K., Stern, L. A., & Dillman, L. (1995). Interpersonal adaptation: Dyadic interaction patterns. New York: Cambridge University Press.
Butler, J. K. (1995). Behaviors, trust and goal achievement in a win–win negotiating role play. Group & Organization Management, 20, 486–501.
Butler, J. K. (1999). Trust expectations, information sharing, climate of trust and negotiation effectiveness and efficiency. Group & Organization Management, 24, 217–238.
Carnevale, P. J., Wan, C., Dalal, R., & O’Connor, K. M. (2001). Strategic misrepresentation of Indifference in bilateral negotiation. Paper presented at International Association of Conflict Management Conference, Cergy, France.
Cohen, T. (2009). Moral emotions and unethical bargaining: The differential effects of empathy and perspective taking in deterring deceitful negotiation. Journal of Business Ethics, 94, 569–579.
Croson, R., & Gneezy, U. (2009). Gender differences in preferences. Journal of Economic Literature, 47, 448–474.
Curhan, J. R., & Pentland, A. (2007). Thin slices of negotiation: Predicting outcomes from conversational dynamics within the first 5 minutes. Journal of Applied Psychology, 92, 802–811.
Dees, J. G., & Cramton, P. C. (1991). Shrewd bargaining on the moral frontier: Toward a theory of morality in practice. Business Ethics Quarterly, 1, 135–167.
Donohue, W., Diez, M., & Hamilton, M. (1984). Coding naturalistic negotiation interaction. Human Communication Research, 10, 403–425.
Druckman, D., & Olekalns, M. (in press). Motivational primes, trust and negotiators’ reactions to a crisis. Journal of Conflict Resolution.
Druckman, D., Olekalns, M., & Smith, P. (2009). Interpretive filters: Social cognition and the impact of turning points in negotiation. Negotiation Journal, 25, 13–40.
Eagly, A. H., & Karau, S. J. (2002). Role congruity theory of prejudice toward female leaders. Psychological Review, 109, 573–598.
Elangovan, A., & Shapiro, D. (1998). Betrayal of trust in organizations. Academy of Management Review, 23, 547–566.
Gelfand, M. J., Major, V., Raver, J. L., Nishii, L. H., & O’Brien, K. (2006). Negotiating relationally: The dynamics of relational self in negotiations. Academy of Management Review, 31, 427–451.
Herbst, U., & Schwarz, S. (2011). How valid is negotiation research based on student sample groups? New insights into a long-standing controversy. Negotiation Journal, 27, 147–170.
Hilty, J., & Carnevale, P. J. (1992). Black-hat/white-hat strategy in bilateral negotiation. Organizational Behavior and Human Decision Processes, 55, 444–469.
Jett, Q. R., & George, J. M. (2003). Work interrupted: A closer look at the role of interruptions in organizational life. Academy of Management Review, 28, 494–507.
Jones, T. M. (1991). Ethical decision-making by individuals in organizations: An issue contingent model. Academy of Management Review, 16, 366–395.
Kenny, D., Kashy, D., & Bolger, N. (1998). Data analysis in social psychology. In D. T. Gilbert & S. T. Fiske (Eds.), The handbook of social psychology (Vol 2) (4th ed., pp. 233–265). New York: McGraw Hill.
Kish-Gephart, J., Harrison, S., & Trevino, L. (2010). Apples, bad cases, and bad barrels: Meta-analytic evidence about sources of unethical decisions at work. Journal of Applied Psychology, 93, 1–31.
Kray, L. J., & Haselhuhn, M. P. (2012). Male pragmatism in negotiators’ ethical reasoning. Journal of Experimental Social Psychology, 48, 1124–1131.
Kray, L., Kennedy, J., & Van Zant, A. (2012). By virtue of high trust: Opportunistic deceit toward female negotiators. University of California, Berkeley. Unpublished manuscript.
Kray, L. J., & Thompson, L. (2004). Gender stereotypes and negotiation performance: An examination of theory and research. Research in Organizational Behavior, 26, 103–182.
Kulik, C. T., & Olekalns, M. (2012). Negotiating the gender divide: Lessons from the negotiation and organizational behavior literatures. Journal of Management, 38, 1387–1415.
Lewicki, R. J., Stevenson, M. A., & Bunker, B. B. (1997). The three components on interpersonal trust: Instrument development and differences across relationships. Paper presented at the Academy of Management Meeting.
Lewicki, R. J., & Wiethoff, C. (2000). Trust, trust development, and trust repair. In M. Deutsch & P. T. Coleman (Eds.), The handbook of conflict resolution: Theory and practice (pp. 86–107). San Francisco: Jossey-Bass/Pfeiffer.
Ma, L., & McLean Parks, J. (2012). Your good name: The relationship between perceived reputational risk and the acceptability of negotiation tactics. Journal of Business Ethics, 106, 161–175.
Mayer, R. C., & Davis, J. H. (1999). The effect of the performance appraisal system on trust for management: A field quasi-experiment. Journal of Applied Psychology, 84, 123–136.
McAllister, D.J., Lewicki, R.J., & Chaturvedi, S. (2006). Trust in developing relationships: From theory to measurement. Paper presented at the Academy of Management Meeting, Atlanta, Georgia.
McKnight, D. H., Cummings, L. L., & Chervany, N. L. (1998). Initial trust formation in new organizational relationships. Academy of Management Review, 23, 473–490.
Meyerson, D., Weick, K. E., & Kramer, R. M. (1996). Swift trust and temporary groups. In R. M. Kramer & T. R. Tyler (Eds.), Trust in organizations: Frontiers of theory and research (pp. 166–195). Thousand Oaks, CA: Sage.
Miles, E. W. (2010). Gender differences in distributive negotiation: When in the negotiation process do the differences occur? European Journal of Social Psychology, 40, 1200–1211.
Miller, L., & Ubeda, P. (2012). Are women more sensitive to the decision-making context? Journal of Economic Behavior & Organization, 83, 98–104.
Murnighan, J. K., Babcock, L., Thompson, L., & Pillutla, M. (1999). The information dilemma in negotiations: Effects of experience, incentives and integrative potential. International Journal of Conflict Management, 10, 313–339.
O’Connor, K., & Carnevale, P. (1997). A nasty but effective negotiation strategy: Misrepresentation of a common-value issue. Personality and Social Psychology Bulletin, 23, 504–519.
O’Fallon, M. J., & Butterfield, K. D. (2005). A review of the ethical decision-making literature: 1996–2003. Journal of Business Ethics, 59, 375–413.
Olekalns, M., & Smith, P. L. (2005). Moments in time: Metacognition, trust and outcomes in negotiation. Personality and Social Psychology Bulletin, 31, 1696–1707.
Olekalns, M., & Smith, P. (2007). Loose with the truth: Predicting deception in negotiation. Journal of Business Ethics, 76, 225–238.
Olekalns, M., & Smith, P. (2009). Mutually dependent: Power, trust, affect and the use of deception in negotiation. Journal of Business Ethics, 85, 347–365.
Pruitt, D. G. (1981). Negotiation behavior. New York: Academic Press.
Rousseau, D. M., Sitkin, S. B., Burt, R. S., & Camerer, C. (1998). Not so different after all: A cross-discipline view of trust. Academy of Management Review, 23, 393–404.
Rudman, L. A., & Phelan, J. E. (2008). Backlash effects for disconfirming gender stereotypes in organizations. Research in Organizational Behavior, 28, 61–79.
Ruedy, N., & Schweitzer, M. (2010). In the moment: The effect of mindfulness on ethical decision making. Journal of Business Ethics, 95, 73–87.
Schminke, M., Ambrose, M. L., & Noel, T. W. (1997). The effects of ethical frameworks on perceptions of organizational justice. Academy of Management Journal, 40, 1190–1207.
Schweitzer, M. E., & Croson, R. (1999). Curtailing deception: The impact of direct questions on lies and omissions. International Journal of Conflict Management, 10, 225–248.
Schweitzer, M., & Gibson, D. (2008). Fairness, feelings and ethical decision-making: Consequences of violating community standards of fairness. Journal of Business Ethics, 77, 287–301.
Shweder, R. A., Much, N. C., Mahapatra, M., & Park, L. (1997). The “big three” of morality (autonomy, community, and divinity), and the “big three” explanations, of suffering. In A. Brandt & P. Rozin (Eds.), Morality and health (pp. 119–169). New York: Routledge.
Simpson, B., & Van Vugt, M. (2009). Sex differences in cooperation: Integrating the evolutionary and social psychological perspectives. Advances in Group Processes, 26, 81–103.
Spranca, M., Minsk, E., & Baron, J. (1991). Omission and commission in judgment and choice. Journal of Experimental Social Psychology, 27, 76–105.
Stawiski, S., Tindale, R. S., & Dykema-Engblade, A. (2009). The effects of ethical climate on group and individual level deception in negotiation. International Journal of Conflict Management, 20, 287–308.
Steinel, W., & De Dreu, C. K. W. (2004). Social motives and strategic misrepresentation in social decision making. Journal of Personality and Social Psychology, 86, 419–434.
Steinel, W., Utz, S., & Koning, L. (2010). The good, the bad and the ugly thing to do when sharing information: Revealing, concealing and lying depend on the social motivation, distribution and importance of information. Organizational Behavior and Human Decision Processes, 113, 85–96.
Stuhlmacher, A., & Linnabery, E. (in press). Gender and negotiation: A social role analysis. In M. Olekalns & W. Adair (Eds). Handbook of Research on Negotiation. Cheltenham, UK: Edward Elgar
Sutter, M., Bosman, R., Kocher, M. G., & van Winden, F. ( 2009). Gender pairing and bargaining—beware the same sex! Experimental Economics, 12, 318–331.
Trevino, L. K., Weaver, G. R., & Reynolds, S. J. (2006). Behavioral ethics on organizations: A review. Journal of Management, 32, 951–990.
Volkema, R., & Rivers, C. (2012). Beyond frogs and scorpions: A risk-based framework for understanding negotiating counterparts’ ethical motivations. Negotiation Journal, 28, 379–405.
Wang, F., & Yamagishi, T. (2005). Group-based trust and gender differences in China. Asian Journal of Social Psychology, 8, 199–210.
Weick, K. E. (1995). Sensemaking in organizations. Thousand Oaks, CA: Sage.
Weingart, L. R., Hyder, E. B., & Prietula, M. J. (1996). Knowledge matters: The effect of tactical descriptions on negotiation behavior and outcome. Journal of Personality and Social Psychology, 70, 1205–1217.
Wood, W., & Eagly, A. H. (2012). Biosocial construction of sex differences and similarities in behavior. In J. M. Olson & M. P. Zanna (Eds.), Advances in experimental social psychology (Vol. 46, pp. 55–123). London: Elsevier.
Acknowledgments
This research was supported by Australian Research Council Discovery Grant DP0877700.
Author information
Authors and Affiliations
Corresponding author
Rights and permissions
About this article
Cite this article
Olekalns, M., Kulik, C.T. & Chew, L. Sweet Little Lies: Social Context and the Use of Deception in Negotiation. J Bus Ethics 120, 13–26 (2014). https://doi.org/10.1007/s10551-013-1645-y
Received:
Accepted:
Published:
Issue Date:
DOI: https://doi.org/10.1007/s10551-013-1645-y