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Towards a code of conduct for the tourism industry: An ethics model

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Abstract

There are four areas of concern in the ethical pursuit of tourism. Too often, tourism development is planned without consideration of the local environment's or community's needs and characteristics. An ethical treatment of the environment and community should involve consideration and participation in the planning and decision-making process, as well as implementing effective guidelines to assure fairness in employing both traditional and non-traditional employees. Finally, the industry must pay special attention to the target market: tourists.

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Dinah Payne is an Associate Professor of Management at the University of New Orleans. Her teaching and research interests include business ethics, the legal environment of business, international business and international management. She has published articles in the Journal of Business Ethics,the Labor Law Journal,the Journal of Managerial Issuesand Management Accounting.She is the current Vice President/Program Chair of the Southern Academy of Legal Studies in Business.

Frédéric Dimanche is an Assistant Professor of the School of Hotel, Restaurant and Tourism at the University of New Orleans. His teaching and research interests include tourist behavior and tourism marketing. He has published articles in the Journal of Travel and Tourism Marketing,the Journal of Leisure Research,and Leisure Sciences.He is the President of the Travel and Tourism Research Association, South Central Chapter.

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Payne, D., Dimanche, F. Towards a code of conduct for the tourism industry: An ethics model. J Bus Ethics 15, 997–1007 (1996). https://doi.org/10.1007/BF00705578

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