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- Miguel Alzola (2008). Character and Environment: The Status of Virtues in Organizations. Journal of Business Ethics 78 (3):343 - 357.Using evidence from experimental psychology, some social psychologists, moral philosophers and organizational scholars claim that character traits do not exist and, hence, that the philosophical tradition of virtue ethics is empirically inadequate and should dispose of the notion of character to accommodate the empirical evidence. In this paper, I systematically address the debate between dispositionalists and situationists about the existence, status and properties of character traits and their manifestations in human behavior, with the ultimate goal of responding to the question whether virtue ethicists need to abandon the very enterprise of building a character-based moral theory in business ethics and organizational behavior. In the course of this paper, I shall defend the claim that the situationist argument relies on a misinterpretation of the experimental evidence.
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Situationist social psychologists tell us that information about people’s distinctive character traits, opinions, attitudes, values, or past behavior is not as useful for determining what they will do as is information about the details of their situations.1 One would expect, they say, that the possessor of a given character trait (such as helpfulness) would behave consistently (helpfully) across situations that are similar in calling for the relevant (helping) behavior, but under experimental conditions, people’s behavior is not found to be cross-situationally consistent (the likelihood that a person who has behaved helpfully on one occasion will behave helpfully on the next is hardly above chance).2 Instead, across a range of situations, the person’s behavior tends to converge on the behavioral norm for those situations. So situationists reason that people’s situations, rather than their characters, are the explanatorily powerful factors in determining why different people behave differently. They add that if behavior does not covary with character traits, then ordinary people, “folk psychologists” who try to explain and predict..
Standard characterizations of virtue epistemology divide the field into two camps: virtue reliabilism and virtue responsibilism. Virtue reliabilists think of intellectual virtues as reliable cognitive faculties or abilities, while virtue responsibilists conceive of them as good intellectual character traits. I argue that responsibilist character virtues sometimes satisfy the conditions of a reliabilist conception of intellectual virtue, and that consequently virtue reliabilists, and reliabilists in general, must pay closer attention to matters of intellectual character. This leads to several new questions and (...) challenges for any reliabilist epistemology.
The first part of this article discusses recent skepticism about character traits. The second describes various forms of virtue ethics as reactions to such skepticism. The philosopher J.-P. Sartre argued in the 1940s that character traits are pretenses, a view that the sociologist E. Goffman elaborated in the 1950s. Since then social psychologists have shown that attributions of character traits tend to be inaccurate through the ignoring of situational factors. (Personality psychology has tended to concentrate on people's conceptions of personality and character rather than on the accuracy of these conceptions). Similarly, the political theorist R. Hardin has argued for situational explanations of bloody social disputes in the former Yugoslavia and in Africa, rather than explanations in terms of ethnic hatred for example. A version of virtue ethics might identify virtues as characteristics of acts rather than character traits, as traits consisting in actual regularities in behavior, or as robust dispositions that would manifest themselves also in counterfactual situations.
This paper examines the implications of certain social psychological experiments for moral theory—specifically, for virtue theory. Gilbert Harman and John Doris have recently argued that the empirical evidence offered by ‘situationism’ demonstrates that there is no such thing as a character trait. I dispute this conclusion. My discussion focuses on the proper interpretation of the experimental data—the data themselves I grant for the sake of argument. I develop three criticisms of the anti-trait position. Of these, the central criticism concerns three respects in which the experimental situations employed to test someone's character trait are inadequate to the task. First, they do not take account of the subject's own construal of the situation. Second, they include behaviour that is only marginally relevant to the trait in question. Third, they disregard the normative character of the responses in which virtue theory is interested. Given these inadequacies in situationism's operationalized conception of a ‘character trait’, I argue that situationism does not really address the proposition that people have ‘character traits’, properly understood. A fortiori, the social psychological evidence does not refute that proposition. I also adduce some limited experimental evidence in favour of character traits and distil two lessons we can nevertheless learn from situationism.
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There is good reason to take a virtue-based approach to business ethics. Moral principles are fairly useful in assessing actions, but understanding how moral people behave and how they become moral requires reference to virtues, some of which are important inbusiness. We must go beyond virtues and refer to character, of which virtues are components, to grasp the relationship between moralassessment and psychological explanation. Virtues and other character traits are closely related to (in technical terms, they superveneon) personality traits postulated by personality psychologists. They may therefore be featured in respectable psychological explanations.But good character fits no familiar psychological pattern. A person of good character is sufficiently self-aware and rational that his or hervirtues are not accompanied by the vices that psychologists find usually associated with them. A course in business ethics can helpdevelop this self-awareness, which a good life in business requires.
The central virtue at issue in recent philosophical discussions of the empirical adequacy of virtue ethics has been the virtue of compassion. Opponents of virtue ethics such as Gilbert Harman and John Doris argue that experimental results from social psychology concerning helping behavior are best explained not by appealing to so-called ‘global’ character traits like compassion, but rather by appealing to external situational forces or, at best, to highly individualized ‘local’ character traits. In response, a number of philosophers have argued that virtue ethics can accommodate the empirical results in question. My own view is that neither side of this debate is looking in the right direction. For there is an impressive array of evidence from the social psychology literature which suggests that many people do possess one or more robust global character traits pertaining to helping others in need. But at the same time, such traits are noticeably different from a traditional virtue like compassion.
Recent developments in personality research point to an alchemy of character composed of five elements: extroversion,agreeableness, conscientiousness, neuroticism, and openness to experience. This paper surveys this research for its implications tothe study of the virtues in organizational ethics. After subjecting each of these five character traits to several tests as to what constitutes avirtue, the empirical evidence supports an organizational virtue of agreeableness and an organizational virtue of conscientiousness.Although the empirical evidence falls short, an argument is mobilized on behalf of an additional organizational virtue of openness toexperience.
Situationists argue that virtue ethics is empirically untenable, since traditional virtue ethicists postulate broad, efficacious character traits, and social psychology suggests that such traits do not exist. I argue that prominent philosophical replies to this challenge do not succeed. But cross-cultural research gives reason to postulate character traits, and this undermines the situationist critique. There is, however, another empirical challenge to virtue ethics that is harder to escape. Character traits are culturally informed, as are our ideals of what traits are virtuous, and our ideals of what qualifies as well-being. If virtues and well-being are culturally constructed ideals, then the standard strategy for grounding the normativity of virtue ethics in human nature is undermined.
ABSTACT: Situationists argue that Virtue Ethics empirically untenable, since traditional virtue ethicists postulate broad, efficacious character traits, and social psychology suggests that such traits do not exist. I argue that prominent philosophical replies to this challenge do not succeed. There is, however, empirical reason to postulate character traits, and this undermines the situationist critique. There is, however, another empirical challenge to virtue ethics that is harder to escape. Character traits are culturally informed, as are our ideals of what traits are virtuous, and our ideals of what qualifies as well-being. If virtues and well-being are culturally constructed ideals, then the standard strategy for grounding the normativity of virtue ethics in human nature is undermined.
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