The highly troubled ethical environment of the life insurance industry: Has it changed significantly from the last decade and if so, why?
Journal of Business Ethics 58 (1-3):149 - 157 (2005)
|Abstract||. This paper presents the findings of two surveys conducted in April 2003 of Chartered Life Underwriters (CLUs) and Chartered Financial Consultants (ChFCs) who are members of the Society of Financial Service Professionals. The first survey of 3000 CLUs and ChFCs – the life insurance industry’s most highly regarded professionals – was aimed at identifying the key ethical issues faced by professionals working in the life insurance industry today. A comparison of these findings with those of earlier studies conducted in 1990 and 1995 suggests that while the key ethical issues facing those working in the life insurance business today are essentially the same as those encountered during industry’s highly troubled ethical environment of the early 1990s, these issues are perceived as presenting somewhat less serious problems than in the past. The second survey of 3000 CLUs and ChFCs was aimed at determining the extent to which these professionals perceive the industry created Insurance Marketplace Standards Association (IMSA) as having contributed to any change in the ethical environment that has taken place. The findings suggest that IMSA has played an important role in influencing senior managers to more strongly encourage and support ethical market conduct, a critical step in improving the industry’s ethical environment.|
|Keywords||No keywords specified (fix it)|
|Through your library||Configure|
Similar books and articles
K. Gregory Jin, Ron Drozdenko & Rick Bassett (2007). Information Technology Professionals' Perceived Organizational Values and Managerial Ethics: An Empirical Study. Journal of Business Ethics 71 (2):149 - 159.
Jack McCann & Roger Holt (2009). Ethical Leadership and Organizations: An Analysis of Leadership in the Manufacturing Industry Based on the Perceived Leadership Integrity Scale. Journal of Business Ethics 87 (2):211 - 220.
Øyvind Kvalnes (2011). Blurred Promises: Ethical Consequences of Fine Print Policies in Insurance. Journal of Business Ethics 103 (S1):77-86.
Brian Hilton, Chong Ju Choi & Stephen Chen (2004). The Ethics of Counterfeiting in the Fashion Industry: Quality, Credence and Profit Issues. Journal of Business Ethics 55 (4):345 - 354.
William R. Cupach & James M. Carson (2002). The Influence of Compensation on Product Recommendations Made by Insurance Agents. Journal of Business Ethics 40 (2):167 - 176.
Patrick L. Brockett & E. Susan Tankersley (1997). The Genetics Revolution, Economics, Ethics and Insurance. Journal of Business Ethics 16 (15):1661-1676.
S. R. Diacon & C. T. Ennew (1996). Can Business Ethics Enhance Corporate Governance? Evidence From a Survey of UK Insurance Executives. Journal of Business Ethics 15 (6):623 - 634.
Robert W. Cooper & Mark S. Dorfman (2003). Business and Professional Ethics in Transitional Economies and Beyond: Considerations for the Insurance Industries of Poland, the Czech Republic and Hungary. Journal of Business Ethics 47 (4):381 - 392.
Added to index2009-01-28
Total downloads9 ( #113,901 of 548,973 )
Recent downloads (6 months)0
How can I increase my downloads?