Relevance of experience-based work in modern processes

AI and Society 8 (3):207-215 (1994)
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Abstract

The increasing use of computer-cont rolled automation systems has brought with it a bias towards a purely scientific approach to work. This tends to undermine the significance of experiential knowledge and sensory perception when working with highly automated processes. This paper argues for a recognition of the importance of subjectifying action in carrying out work practices. Without it, complex technical systems cannot be effectively operated. Moreover, the contradictory demands that arise for workers could have negative consequences in terms of work burdens and health risks

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