Designing user interfaces for problem solving, with application to hypertext and creative writing

AI and Society 8 (1):29-44 (1994)
Abstract
Interactive computer systems can support their users in problem solving, both in Performing their work tasks and in using the systems themselves. Not only is direct support for heuristics beneficial, but to do so modifies the form of computer support provided. This Paper defines and explores the use of problem solving heuristics in user interface design
Keywords Problem solving heuristics  Hypertext  User interface design
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Henry Frankel (1980). Problem-Solving, Research Traditions, and the Development of Scientific Fields. PSA: Proceedings of the Biennial Meeting of the Philosophy of Science Association 1980:29 - 40.
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