Managing relationships with environmental stakeholders: A study of U.k. Water and electricity utilities [Book Review]
David Bourget (Western Ontario)
David Chalmers (ANU, NYU)
Rafael De Clercq
Jack Alan Reynolds
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Journal of Business Ethics 30 (3):243 - 260 (2001)
In this paper we report a study of the approach of six U.K. water and electricity companies towards managing the relationship with their ''green'' stakeholders. Stakeholders are accorded increasing importance in political discourse and stakeholder theory is emerging as a promising framework for the analysis of corporate social performance.We studied the companies'' general approach towards green stakeholders, their dealings with specific stakeholder groups and whether they emphasised the consultation or the information aspect of stakeholder management. We found that none of the six companies had a systematic stakeholder approach that extended to all potential green stakeholders. Rather, the importance of specific stakeholder groups seemed to be determined by managers'' intuition and by the stance that the stakeholders themselves displayed towards the company.
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Citations of this work BETA
Adele Santana (2012). Three Elements of Stakeholder Legitimacy. Journal of Business Ethics 105 (2):257-265.
Tiina Johanna Onkila (2009). Corporate Argumentation for Acceptability: Reflections of Environmental Values and Stakeholder Relations in Corporate Environmental Statements. [REVIEW] Journal of Business Ethics 87 (2):285 - 298.
Frances Bowen, Aloysius Newenham-Kahindi & Irene Herremans (2010). When Suits Meet Roots: The Antecedents and Consequences of Community Engagement Strategy. [REVIEW] Journal of Business Ethics 95 (2):297 - 318.
Päivi Myllykangas, Johanna Kujala & Hanna Lehtimäki (2010). Analyzing the Essence of Stakeholder Relationships: What Do We Need in Addition to Power, Legitimacy, and Urgency? [REVIEW] Journal of Business Ethics 96 (S1):65-72.
Bulent Menguc, Seigyoung Auh & Lucie Ozanne (2010). The Interactive Effect of Internal and External Factors on a Proactive Environmental Strategy and its Influence on a Firm's Performance. Journal of Business Ethics 94 (2):279 - 298.
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