Public relations autonomy, legal dominance, and strategic orientation as predictors of crisis communicative strategies
David Bourget (Western Ontario)
David Chalmers (ANU, NYU)
Rafael De Clercq
Jack Alan Reynolds
Learn more about PhilPapers
Journal of Business Ethics 86 (1):29 - 41 (2009)
This article investigates the factors affecting how public relations autonomy, legal dominance, and strategic orientation affect crisis communicative response in corporate contexts. Communication managers, crisis managers, public affairs managers, and/or public relations managers were solicited from Taiwan’s top 500 companies to participate in a survey. The results revealed that, in contrast to public relations autonomy being the strongest and sole predictor of concession strategy, legal dominance could predict defensive and diversionary responses in crisis events. The article concludes with a discussion of practical applications and theoretical implications.
|Keywords||crisis communicative strategy public relations autonomy legal dominance strategic orientation|
|Categories||categorize this paper)|
Setup an account with your affiliations in order to access resources via your University's proxy server
Configure custom proxy (use this if your affiliation does not provide a proxy)
|Through your library|
References found in this work BETA
Jeffrey L. Bradford & Dennis E. Garrett (1995). The Effectiveness of Corporate Communicative Responses to Accusations of Unethical Behavior. Journal of Business Ethics 14 (11):875 - 892.
Kelly C. Strong, Richard C. Ringer & Steven A. Taylor (2001). THE* Rules of Stakeholder Satisfaction (* Timeliness, Honesty, Empathy). Journal of Business Ethics 32 (3):219 - 230.
Robert R. Ulmer & Timothy L. Sellnow (2000). Consistent Questions of Ambiguity in Organizational Crisis Communication: Jack in the Box as a Case Study. [REVIEW] Journal of Business Ethics 25 (2):143 - 155.
Citations of this work BETA
No citations found.
Similar books and articles
Peter Snyder, Molly Hall, Joline Robertson, Tomasz Jasinski & Janice S. Miller (2006). Ethical Rationality: A Strategic Approach to Organizational Crisis. [REVIEW] Journal of Business Ethics 63 (4):371 - 383.
Scott Lichtenstein & Pat Dade (2007). Changing Societal and Executives' Values: Their Impact on Corporate Governance. International Journal of Business Governance and Ethics 3 (2):179-203.
James H. Bissland & Terry Lynn Rentner (1989). Education's Role in Professionalizing Public Relations: A Progress Report. Journal of Mass Media Ethics 4 (1):92 – 105.
Eyun-Jung Ki & Soo-Yeon Kim (2010). Ethics Statements of Public Relations Firms: What Do They Say? [REVIEW] Journal of Business Ethics 91 (2):223 - 236.
Neil MacCormick (2007). Institutions of Law: An Essay in Legal Theory. Oxford University Press.
Renae A. Streifel, Bethany L. Beebe, Shari R. Veil & Timothy L. Sellnow (2006). Significant Choice and Crisis Decision Making: Meritcare's Public Communication in the Fen–Phen Case. [REVIEW] Journal of Business Ethics 69 (4):389 - 397.
John A. Parnell (2004). Variations in Strategic Philosophy Among American and Mexican Managers. Journal of Business Ethics 50 (3):267-278.
Cornelius B. Pratt (1991). Public Relations: The Empirical Research on Practitioner Ethics. [REVIEW] Journal of Business Ethics 10 (3):229 - 236.
Kathy Fitzpatrick & Candace Gauthier (2001). Toward a Professional Responsibility Theory of Public Relations Ethics. Journal of Mass Media Ethics 16 (2 & 3):193 – 212.
Shannon A. Bowen (2010). An Overview of the Public Relations Function. Business Expert Press.
Added to index2009-01-28
Total downloads20 ( #124,262 of 1,696,808 )
Recent downloads (6 months)2 ( #250,888 of 1,696,808 )
How can I increase my downloads?