David Bourget (Western Ontario)
David Chalmers (ANU, NYU)
Rafael De Clercq
Jack Alan Reynolds
Learn more about PhilPapers
Ethics and Social Welfare 6 (4):351-367 (2012)
Human service managers are called on to make a variety of difficult decisions that often involve fundamental conflicts in values. Such conflicts constitute ethical dilemmas. This qualitative exploratory study examines how human service managers (N = 40), from the United States, identify and resolve ethical dilemmas. The dilemmas identified by the managers tended to result in the restriction of missions, programs, services and practice methods. The resolution of these ethical problems often rested on following the very rules that created the dilemmas. Additional strategies included consultations and reliance on abstract principles, specifically those of one's spiritual faith. Missing, however, were systematic or evidence-based procedures for resolving challenges that often threatened the very goals of the human service agencies. The need for more careful training in the area of ethical problem solving that maintains the vision of human services is presented
|Keywords||No keywords specified (fix it)|
|Categories||categorize this paper)|
Setup an account with your affiliations in order to access resources via your University's proxy server
Configure custom proxy (use this if your affiliation does not provide a proxy)
|Through your library|
References found in this work BETA
Norman E. Bowie (2005). Management Ethics. Blackwell Pub..
Malcolm Carey (2007). Some Ethical Dilemmas for Agency Social Workers. Ethics and Social Welfare 1 (3):342-347.
Michael C. Gottlieb (2006). A Template for Peer Ethics Consultation. Ethics and Behavior 16 (2):151 – 162.
Dennis J. Moberg (2007). Practical Wisdom and Business Ethics Presidential Address to the Society for Business Ethics Atlanta, August 2006. Business Ethics Quarterly 17 (3):535-561.
Roger L. Worthington, Jeffrey Andreas Tan & Karen Poulin (2002). Ethically Questionable Behaviors Among Supervisees: An Exploratory Investigation. Ethics and Behavior 12 (4):323 – 351.
Citations of this work BETA
No citations found.
Similar books and articles
G. M. A. Hussein (2010). When Ethics Survive Where People Do Not. Public Health Ethics 3 (1):72-77.
Margaret McNeil & Kerry Pedigo (2001). Western Australian Managers Tell Their Stories: Ethical Challenges in International Business Operations. [REVIEW] Journal of Business Ethics 30 (4):305 - 317.
Sue E. Schonberg & Sandra S. Lee (1996). Identifying the Real Eap Client: Ensuing Ethical Dilemmas. Ethics and Behavior 6 (3):203 – 212.
David A. Robinson, Per Davidsson, Hennie van der Mescht & Philip Court (2007). How Entrepreneurs Deal with Ethical Challenges – an Application of the Business Ethics Synergy Star Technique. Journal of Business Ethics 71 (4):411 - 423.
Rebecca A. Reisch (2011). International Service Learning Programs: Ethical Issues and Recommendations. Developing World Bioethics 11 (2):93-98.
Dorothy Foote (2001). The Question of Ethical Hypocrisy in Human Resource Management in the U.K. And Irish Charity Sectors. Journal of Business Ethics 34 (1):25 - 38.
David J. Fritzsche & Helmut Becker (1983). Ethical Behavior of Marketing Managers. Journal of Business Ethics 2 (4):291 - 299.
Marshall Schminke (1997). Gender Differences in Ethical Frameworks and Evaluation of Others' Choices in Ethical Dilemmas. Journal of Business Ethics 16 (1):55-65.
Kerry L. Pedigo & Verena Marshall (2009). Bribery: Australian Managers' Experiences and Responses When Operating in International Markets. [REVIEW] Journal of Business Ethics 87 (1):59 - 74.
Andrew Likierman (1989). Ethical Dilemmas for Accountants: A United Kingdom Perspective. [REVIEW] Journal of Business Ethics 8 (8):617 - 629.
Christopher J. Robertson, William F. Crittenden, Michael K. Brady & James J. Hoffman (2002). Situational Ethics Across Borders: A Multicultural Examination. [REVIEW] Journal of Business Ethics 38 (4):327 - 338.
Eleanor O.’Higgins & Bairbre Kelleher (2005). Comparative Perspectives on the Ethical Orientations of Human Resources, Marketing and Finance Functional Managers. Journal of Business Ethics 56 (3):275 - 288.
Eleanor O'Higgins & Bairbre Kelleher (2005). Comparative Perspectives on the Ethical Orientations of Human Resources, Marketing and Finance Functional Managers. Journal of Business Ethics 56 (3):275 - 288.
Robert W. Cooper & Garry L. Frank (2002). Ethical Challenges in the Two Main Segments of the Insurance Industry: Key Considerations in the Evolving Financial Services Marketplace. [REVIEW] Journal of Business Ethics 36 (1-2):5 - 20.
Frederick T. L. Leong & Brent Lyons (2011). Ethical Challenges for Cross-Cultural Research Conducted by Psychologists From the United States. Ethics and Behavior 20 (3):250-264.
Added to index2011-09-18
Total downloads12 ( #130,392 of 1,103,045 )
Recent downloads (6 months)2 ( #183,252 of 1,103,045 )
How can I increase my downloads?