Mediation as an ethical adjunct of stakeholder theory

Journal of Business Ethics 31 (2):165 - 173 (2001)
Abstract
A driving force behind the evolution of the stakeholder concept is the potential of negative outcomes for an organization as the result of conflict between that organization and its stakeholders. Where conflict does arise between an organization and stakeholder how might it be resolved in a manner compatible with stakeholder theory? Applying feminist ethical theory as a theoretical basis for stakeholder theory, mediation provides an appropriate process for resolving such disputes in comparison to traditional adversarial strategies. This paper discusses the attributes of mediation, and its potential benefits as a method to resolve disputes between businesses and their stakeholders.
Keywords alternative dispute resolution  business  business ethics  business and society  ethics  mediation  social responsibility  stakeholders  stakeholder theory  strategic management
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