The Influence of Internal and External Codes on CSR Practice: The Case of Companies Operating in Serbia [Book Review]
David Bourget (Western Ontario)
David Chalmers (ANU, NYU)
Rafael De Clercq
Ezio Di Nucci
Jack Alan Reynolds
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Journal of Business Ethics 94 (4):533 - 552 (2010)
In this article, our aim is to examine the difference between the corporate social responsibility (CSR) practice of the multinational companies (MNCs) and of the domestic companies operating in Serbia, as well as the influence of internal self-regulations such as statements of corporate values and codes of conduct, and external self-regulations such as the implementation of the ISO 9001 and ISO 14001 standards on CSR practice. The CSR practice is observed in five CSR areas: employee relations, customer relations, environmental practice, community and social involvement, and transparency in business activity. The findings indicate that the CSR practice of the MNCs is significantly different in comparison to domestic companies only in the area of employee relations. Furthermore, the overall results suggest that internal self-regulations have more influence on CSR practice than the implementation of generic management system standards. However, the existence of transparent corporate values, codes of conduct and implemented management systems according to ISO 9001 and ISO 14001 standards does not prove to be strong predictors of CSR performance
|Keywords||corporate social responsibility codes of conduct companies operating in Serbia management system standards|
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References found in this work BETA
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Citations of this work BETA
Constantin Blome & Antony Paulraj (2013). Ethical Climate and Purchasing Social Responsibility: A Benevolence Focus. [REVIEW] Journal of Business Ethics 116 (3):567-585.
Giovanni Maria Garegnani, Emilia Piera Merlotti & Angeloantonio Russo (2015). Scoring Firms’ Codes of Ethics: An Explorative Study of Quality Drivers. Journal of Business Ethics 126 (4):541-557.
Juan José Tarí (2011). Research Into Quality Management and Social Responsibility. Journal of Business Ethics 102 (4):623-638.
Chris Mason & John Simmons (2013). Giving as Good as They Get? Organization and Employee Expectations of Ethical Business Practice. Business and Society Review 118 (1):47-70.
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