David Bourget (Western Ontario)
David Chalmers (ANU, NYU)
Rafael De Clercq
Jack Alan Reynolds
Learn more about PhilPapers
Business Ethics Quarterly 12 (4):481-504 (2002)
Abstract: This essay examines the impact of the imposition of businesses techniques, in particular, those associated with Total Quality Management, on the relationships of important components of the health care delivery system, including payers, managed care organizations, institutional and individual providers, enrollees, and patients. It examines structural anomalies within the delivery system and concludes that the use of Total Quality Management techniques within the health care system cannot prevent the shift of attention of other components away from the enrollee and the patient, and may even contribute to it. It speculates that the organization ethics process may serve as a quality control mechanism to prevent this shift and so help eliminate some of the ethically problematic processes and outcomes within the health care delivery system
|Keywords||No keywords specified (fix it)|
|Categories||categorize this paper)|
Setup an account with your affiliations in order to access resources via your University's proxy server
Configure custom proxy (use this if your affiliation does not provide a proxy)
|Through your library|
References found in this work BETA
No references found.
Citations of this work BETA
No citations found.
Similar books and articles
G. Caleb Alexander & John D. Lantos (2006). The Doctor-Patient Relationship in the Post-Managed Care Era. American Journal of Bioethics 6 (1):29 – 32.
Esther Loon & Teun Zuiderent-Jerak (2012). Framing Reflexivity in Quality Improvement Devices in the Care for Older People. Health Care Analysis 20 (2):119-138.
Sik-Fun Lee, The Use of Chinese Philosophies to Assist Achievement of World-Class Business Excellence.
Cecily Raiborn & Dinah Payne (1996). TQM: Just What the Ethicist Ordered. [REVIEW] Journal of Business Ethics 15 (9):963 - 972.
Roland E. Kidwell & Philip M. Scherer (2001). Layoffs and Their Ethical Implications Under Scientific Management, Quality Management and Open-Book Management. Journal of Business Ethics 29 (1-2):113 - 124.
Edmund D. Pellegrino (1999). The Commodification of Medical and Health Care: The Moral Consequences of a Paradigm Shift From a Professional to a Market Ethic. Journal of Medicine and Philosophy 24 (3):243 – 266.
Larry O. Gostin (1997). Personal Privacy in the Health Care System: Employer-Sponsored Insurance, Managed Care, and Integrated Delivery Systems. Kennedy Institute of Ethics Journal 7 (4):361-376.
Hayal Köksal (2012). SQCs in Turkey as “Imece Circles”. AI and Society 27 (3):377-386.
Laurence B. McCullough (1994). Should We Create a Health Care System in the United States? Journal of Medicine and Philosophy 19 (5):483-490.
Mary V. Rorty (2002). Total Quality Management and the Silent Patient. Business Ethics Quarterly 12 (4):481-504.
Added to index2009-01-28
Total downloads2 ( #418,650 of 1,692,915 )
Recent downloads (6 months)1 ( #193,926 of 1,692,915 )
How can I increase my downloads?