David Bourget (Western Ontario)
David Chalmers (ANU, NYU)
Rafael De Clercq
Jack Alan Reynolds
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Ethics and Information Technology 13 (2):355-363 (2011)
In this paper, I examine the ethics of e - trust and e - trustworthiness in the context of health care, looking at direct computer-patient interfaces (DCPIs), information systems that provide medical information, diagnosis, advice, consenting and/or treatment directly to patients without clinicians as intermediaries. Designers, manufacturers and deployers of such systems have an ethical obligation to provide evidence of their trustworthiness to users. My argument for this claim is based on evidentialism about trust and trustworthiness: the idea that trust should be based on sound evidence of trustworthiness. Evidence of trustworthiness is a broader notion than one might suppose, including not just information about the risks and performance of the system, but also interactional and context-based information. I suggest some sources of evidence in this broader sense that make it plausible that designers, manufacturers and deployers of DCPIs can provide evidence to users that is cognitively simple, easy to communicate, yet rationally connected with actual trustworthiness.
|Keywords||Direct computer-patient interfaces Ethics of biomedical engineering Evidentialism Health care ethics Obligations of designers Trust Trustworthiness e-health e-trust e-trustworthiness|
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References found in this work BETA
Thomas Scanlon (1998). What We Owe to Each Other. Belknap Press of Harvard University Press.
Tom L. Beauchamp (2009). Principles of Biomedical Ethics. Oxford University Press.
J. Adler (2002). Belief's Own Ethics. MIT Press.
Earl Brink Conee (2004). Evidentialism: Essays in Epistemology. Oxford University Press.
Onora O'Neill (2002). Autonomy and Trust in Bioethics. Cambridge University Press.
Citations of this work BETA
Andreas Spahn (2012). And Lead Us (Not) Into Persuasion…? Persuasive Technology and the Ethics of Communication. Science and Engineering Ethics 18 (4):633-650.
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