Ethics of managing interpersonal conflict in organizations

Journal of Business Ethics 11 (5-6):423-432 (1992)
Abstract
Although managers spend over twenty percent of their time in conflict management, organization theorists have provided very few guidelines to help them do their job ethically. This paper attempts to provide some guidelines so that organizational members can use the styles of handling interpersonal conflict, such as integrating, obliging, dominating, avoiding, and compromising, with their superiors, subordinates, and peers ethically and effectively. It has been argued in this paper that, in general, each style of handling interpersonal conflict is appropriate if it is used to attain organization''s proper end.
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Ruth Chang (2009). Reflections on the Reasonable and the Rational in Conflict Resolution. Aristotelian Society Supplementary Volume 83 (1):133 - 160.
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