From stakeholder management to stakeholder accountability
Journal of Business Ethics 65 (3):251 - 267 (2006)
| Abstract | Confronted with mounting pressure to ensure accountability vis-à-vis customers, citizens and beneficiaries, organizational leaders need to decide how to choose and implement so-called accountability standards. Yet while looking for an appropriate standard, they often base their decisions on cost-benefit calculations, thus neglecting other important spheres of influence pertaining to more broadly defined stakeholder interests. We argue in this paper that, as a part of the strategic decision for a certain standard, management needs to identify and act according to the needs of all stakeholders. We contend that the creation of a dialogical understanding among affected stakeholders cannot be a mere outcome of applying certain accountability standards, but rather must be a necessary precondition for their use. This requires a stakeholder dialogue prior to making a choice. We outline such a discursive decision framework for accountability standards based on the Habermasian concept of communicative action and, in the final section, apply our conceptual framework to one of the most prominent accountability tools (AA 1000). | |||||||||
| Keywords | No keywords specified (fix it) | |||||||||
| Categories | ||||||||||
| Options |
|
|||||||||
Download options| PhilPapers Archive |
Upload a copy of this paper Check publisher's policy on self-archival Papers currently archived: 5,664 |
| External links |
 |
| Through your library | Configure |
Similar books and articlesJohn J. McCall (2002). Leadership and Ethics: Corporate Accountability to Whom, for What and by What Means? Journal of Business Ethics 38 (1-2):133 - 139.
Mark Starik (1995). Should Trees Have Managerial Standing? Toward Stakeholder Status for Non-Human Nature. Journal of Business Ethics 14 (3):207 - 217.
Kenneth E. Goodpaster (1991). Business Ethics and Stakeholder Analysis. Business Ethics Quarterly 1 (1):53-73.
Scott J. Reynolds, Frank C. Schultz & David R. Hekman (2006). Stakeholder Theory and Managerial Decision-Making: Constraints and Implications of Balancing Stakeholder Interests. Journal of Business Ethics 64 (3):285 - 301.
John Kaler (2003). Differentiating Stakeholder Theories. Journal of Business Ethics 46 (1):71 - 83.
Michel Ferrary (2009). A Stakeholder's Perspective on Human Resource Management. Journal of Business Ethics 87 (1):31 - 43.
Bryan W. Husted (1998). Organizational Justice and the Management of Stakeholder Relations. Journal of Business Ethics 17 (6):643 - 651.
Adele Santana (2012). Three Elements of Stakeholder Legitimacy. Journal of Business Ethics 105 (2):257-265.
Julia Roloff (2008). Learning From Multi-Stakeholder Networks: Issue-Focussed Stakeholder Management. Journal of Business Ethics 82 (1):233 - 250.
Analytics
Monthly downloads |
Added to index2009-01-28Total downloads12 ( #93,300 of 549,013 )Recent downloads (6 months)1 ( #63,261 of 549,013 )How can I increase my downloads? |
My notes
Discussion
