Achieving knowledge across borders: Facilitating practices of triangulation, obliterating “digital junkyards” [Book Review]
David Bourget (Western Ontario)
David Chalmers (ANU, NYU)
Rafael De Clercq
Jack Alan Reynolds
Learn more about PhilPapers
Ethics and Information Technology 8 (3):143-154 (2006)
International companies expanding and competing in an increasingly global context are currently discovering the necessity of sharing knowledge across geographical and disciplinary borders. Yet, especially in such contexts, sharing knowledge is inherently complex and problematic in practice. Inspired by recent contributions in science studies, this paper argues that knowledge sharing in a global context must take into account the heterogeneous and locally embedded nature of knowledge. In this perspective, knowledge cannot easily be received through advanced information technologies, but must always be achieved in practice. Empirically, this paper draws from two contrasting initiatives in a major international oil and gas company for improving its current ways of sharing knowledge between geographically distributed sites and disciplines involved in well planning and drilling. The contrasting cases reveal that while a shared database system failed to improve knowledge sharing across contexts, a flexible arrangement supporting collaboration and use of different representation of knowledge was surprisingly successful. Based on these findings the paper underscores and conceptualizes various triangulating practices conducted in order to achieve knowledge across borders. More accurately these practices are central for individuals’ and communities’ abilities to: (i) negotiate ambiguous information, (ii) filter, combine, and integrate various heterogeneous sources of information, and (iii) judge the trustworthiness of information. Concerning the design and use of information technologies this implies that new designs need to facilitate triangulating practices of users rather than just providing advanced platforms (“digital junkyards”) for sharing information.
|Keywords||communities, global IT, Knowledge Management Systems, knowledge sharing, theory|
|Categories||categorize this paper)|
Setup an account with your affiliations in order to access resources via your University's proxy server
Configure custom proxy (use this if your affiliation does not provide a proxy)
|Through your library|
References found in this work BETA
No references found.
Citations of this work BETA
Maja van der Velden (2009). Design for a Common World: On Ethical Agency and Cognitive Justice. [REVIEW] Ethics and Information Technology 11 (1):37-47.
Maja Velden (2009). Design for a Common World: On Ethical Agency and Cognitive Justice. [REVIEW] Ethics and Information Technology 11 (1):37-47.
Similar books and articles
Frederick L. Will (1981). Reason, Social Practice, and Scientific Realism. Philosophy of Science 48 (1):1-18.
Mariel Alejandra Ale, Cristian Gerarduzzi, Omar Chiotti & Maria Rosa Galli, Onto-Dom: A Question-Answering Ontology-Based Strategy for Heterogeneous Knowledge Sources.
Tere Vadén (2004). Digital Nominalism. Notes on the Ethics of Information Society in View of the Ontology of the Digital. Ethics and Information Technology 6 (4):223-231.
Cn Rooke, Ja Rooke, Lj Koskela & P. Tzortzopoulos, Using the Physical Properties of Artefacts to Manage Through-Life Knowledge Flows in the Built Environment: An Initial Exploration.
Gerry Stahl (2000). Collaborative Information Environments to Support Knowledge Construction by Communities. AI and Society 14 (1):71-97.
Chieh-Peng Lin & Sheng-Wuu Joe (2012). To Share or Not to Share: Assessing Knowledge Sharing, Interemployee Helping, and Their Antecedents Among Online Knowledge Workers. Journal of Business Ethics 108 (4):439 - 449.
Lucia Garcia-Lorenzo (2006). Networking in Organizations: Developing a Social Practice Perspective for Innovation and Knowledge Sharing in Emerging Work Contexts. World Futures 62 (3):171 – 192.
Larry Stapleton, David Smith & Fiona Murphy (2004). Systems Engineering Methodologies, Tacit Knowledge and Communities of Practice. AI and Society 19 (2):159-179.
Sorry, there are not enough data points to plot this chart.
Added to index2009-01-28
Total downloads1 ( #467,866 of 1,168,018 )
Recent downloads (6 months)1 ( #140,193 of 1,168,018 )
How can I increase my downloads?