Hospitality ethics: Responses from human resource directors and students to seven ethical scenarios [Book Review]
David Bourget (Western Ontario)
David Chalmers (ANU, NYU)
Rafael De Clercq
Ezio Di Nucci
Jack Alan Reynolds
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Journal of Business Ethics 30 (3):233 - 242 (2001)
This study examines the responses of human resource directors and hospitality students to seven different ethical scenarios. Both groups were asked to rate these situations on their ethicality using a Likert-type scale. The directors and students decided that an act of theft was the most unethical, followed by sexual harassment, and an attempt to obtain proprietary information from another company. Expressing racial preferences in terms of servers was fourth. Directors rated all the scenarios ethically lower than did students, indicating that experience and heightened sensitivity to possible litigious situations may have played a role in perceptual differences.
|Keywords||discrimination ethics hospitality theft harassment|
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Citations of this work BETA
Simon Hudson & Graham Miller (2005). Ethical Orientation and Awareness of Tourism Students. Journal of Business Ethics 62 (4):383 - 396.
Sean R. Valentine & Terri L. Rittenburg (2007). The Ethical Decision Making of Men and Women Executives in International Business Situations. Journal of Business Ethics 71 (2):125 - 134.
C. Gopinath (2008). Recognizing and Justifying Private Corruption. Journal of Business Ethics 82 (3):747 - 754.
Simon Hudson (2007). To Go or Not to Go? Ethical Perspectives on Tourism in an 'Outpost of Tyranny'. Journal of Business Ethics 76 (4):385 - 396.
Sean R. Valentine & Terri L. Rittenburg (2007). The Ethical Decision Making of Men and Women Executives in International Business Situations. Journal of Business Ethics 71 (2):125-134.
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