David Bourget (Western Ontario)
David Chalmers (ANU, NYU)
Rafael De Clercq
Jack Alan Reynolds
Learn more about PhilPapers
Journal of Business Ethics 102 (4):623-638 (2011)
This article presents a systematic literature review on quality management and social responsibility (focusing on ethical and social issues). It uses the literature review to identify the parallels between quality management and social responsibility, the extent to which qualitative, quantitative and mixed methods are used, the countries that have contributed most to this area, and how the most common quality management practices facilitate social responsibility. The literature review covers articles about quality management and social responsibility (focusing on ethical and social categories) based on a computer search in three databases, namely ABI Inform, Emerald and Science Direct, and includes articles dealing with the subject that were found in the lists of references of the articles found in the primary search, as well as a search in six top management journals. The results show (1) the journals most likely to publish this type of article; (2) the range of qualitative, quantitative and mixed methods used; (3) the most productive countries in this field; (4) the parallels between quality management and social responsibility; and (5) how the most common quality management practices facilitate ethical behaviour and social aspects
|Keywords||quality management quality practices social responsibility systematic literature review|
|Categories||categorize this paper)|
|Through your library||Configure|
References found in this work BETA
Al Y. S. Chen, Roby B. Sawyers & Paul F. Williams (1997). Reinforcing Ethical Decision Making Through Corporate Culture. Journal of Business Ethics 16 (8):855-865.
Roberto Garcia-Castro, Miguel A. Ariño & Miguel A. Canela (2010). Does Social Performance Really Lead to Financial Performance? Accounting for Endogeneity. Journal of Business Ethics 92 (1):107 - 126.
Fahri Karakas (2010). Spirituality and Performance in Organizations: A Literature Review. [REVIEW] Journal of Business Ethics 94 (1):89 - 106.
Ivana S. Mijatovic & Dusan Stokic (2010). The Influence of Internal and External Codes on CSR Practice: The Case of Companies Operating in Serbia. [REVIEW] Journal of Business Ethics 94 (4):533 - 552.
Judy N. Muthuri & Victoria Gilbert (2011). An Institutional Analysis of Corporate Social Responsibility in Kenya. Journal of Business Ethics 98 (3):467 - 483.
Citations of this work BETA
Michael Davis, Andrew Kumiega & Ben Vliet (2013). Ethics, Finance, and Automation: A Preliminary Survey of Problems in High Frequency Trading. [REVIEW] Science and Engineering Ethics 19 (3):851-874.
Michael Davis, Andrew Kumiega & Ben Van Vliet (2013). Ethics, Finance, and Automation: A Preliminary Survey of Problems in High Frequency Trading. [REVIEW] Science and Engineering Ethics 19 (3):851-874.
Similar books and articles
Ton van der Wiele, Peter Kok, Richard McKenna & Alan Brown (2001). A Corporate Social Responsibility Audit Within a Quality Management Framework. Journal of Business Ethics 31 (4):285 - 297.
Peter Kok, Ton van der Wiele, Richard McKenna & Alan Brown (2001). A Corporate Social Responsibility Audit Within a Quality Management Framework. Journal of Business Ethics 31 (4):285 - 297.
Yongtao Hong & Margaret L. Andersen (2011). The Relationship Between Corporate Social Responsibility and Earnings Management: An Exploratory Study. [REVIEW] Journal of Business Ethics 104 (4):461-471.
Marc T. Jones (1999). The Institutional Determinants of Social Responsibility. Journal of Business Ethics 20 (2):163 - 179.
Gerard I. J. M. Zwetsloot (2003). From Management Systems to Corporate Social Responsibility. Journal of Business Ethics 44 (2-3):201 - 207.
Norman E. Bowie (2005). Management Ethics. Blackwell Pub..
Roland E. Kidwell & Philip M. Scherer (2001). Layoffs and Their Ethical Implications Under Scientific Management, Quality Management and Open-Book Management. Journal of Business Ethics 29 (1-2):113 - 124.
Bryan W. Husted (2005). Risk Management, Real Options, Corporate Social Responsibility. Journal of Business Ethics 60 (2):175 - 183.
Toke Bjerregaard & Jakob Lauring (2013). Managing Contradictions of Corporate Social Responsibility: The Sustainability of Diversity in a Frontrunner Firm. Business Ethics 22 (1):131-142.
Gopal V. Krishnan & Linda M. Parsons (2008). Getting to the Bottom Line: An Exploration of Gender and Earnings Quality. [REVIEW] Journal of Business Ethics 78 (1-2):65 - 76.
Chris Provis (2010). The Ethics of Impression Management. Business Ethics 19 (2):199-212.
John M. T. Balmer, Kyoko Fukukawa & Edmund R. Gray (2007). The Nature and Management of Ethical Corporate Identity: A Commentary on Corporate Identity, Corporate Social Responsibility and Ethics. [REVIEW] Journal of Business Ethics 76 (1):7 - 15.
Robbin Derry (1996). An Evaluation of Journal Quality. Business Ethics Quarterly 6 (3):359-371.
Alain Lapointe & Corinne Gendron (2006). Developing Critical Thinking About the Role of Business as a Private Social Institution. Proceedings of the International Association for Business and Society 17:307-312.
Added to index2011-08-20
Total downloads8 ( #138,593 of 1,088,831 )
Recent downloads (6 months)1 ( #69,665 of 1,088,831 )
How can I increase my downloads?