David Bourget (Western Ontario)
David Chalmers (ANU, NYU)
Rafael De Clercq
Jack Alan Reynolds
Learn more about PhilPapers
Journal of Business Ethics 63 (2):195 - 207 (2006)
This empirical investigation showed that contrary to the popular notion that apologies signify weakness, the victims of mistakes made by leaders consistently perceived leaders who apologized as more transformational than those who did not apologize. In a field experiment (Study 1), male referees who were perceived as having apologized for mistakes made officiating hockey games were rated by male coaches (n = 93) as more transformational than when no apology was made. Studies 2 (n = 50) and 3 (n = 224) replicated this effect in two vignette studies to enhance internal and ecological validity. Contrary to expectations in Study 3, there were no apology×leader gender interactions. Theoretical and practical implications are discussed.
|Keywords||apologies moral leadership transformational leadership|
|Categories||categorize this paper)|
Setup an account with your affiliations in order to access resources via your University's proxy server
Configure custom proxy (use this if your affiliation does not provide a proxy)
|Through your library|
References found in this work BETA
Peter Berger & Thomas Luckmann (1966/1990). The Social Construction of Reality: A Treatise in the Sociology of Knowledge. Anchor Books.
Robert Jackall (1988). Moral Mazes: The World of Corporate Managers. Oxford University Press.
Aaron Lazare (2005). On Apology. OUP Usa.
Robert A. Giacalone & Stephen L. Payne (1995). Evaluation of Employee Rule Violations: The Impact of Impression Management Effects in Historical Context. [REVIEW] Journal of Business Ethics 14 (6):477 - 487.
Citations of this work BETA
Tessa E. Basford, Lynn R. Offermann & Tara S. Behrend (2014). Please Accept My Sincerest Apologies: Examining Follower Reactions to Leader Apology. Journal of Business Ethics 119 (1):99-117.
Natàlia Cugueró-Escofet, Marion Fortin & Miguel-Angel Canela (2013). Righting the Wrong for Third Parties: How Monetary Compensation, Procedure Changes and Apologies Can Restore Justice for Observers of Injustice. Journal of Business Ethics 122 (2):1-16.
David P. Boyd (2011). Art and Artifice in Public Apologies. Journal of Business Ethics 104 (3):299-309.
Alyson Byrne, Julian Barling & Kathryne E. Dupré (2014). Leader Apologies and Employee and Leader Well-Being. Journal of Business Ethics 121 (1):91-106.
Josep F. Mària & Josep M. Lozano (2010). Responsible Leaders for Inclusive Globalization: Cases in Nicaragua and the Democratic Republic of the Congo. [REVIEW] Journal of Business Ethics 93 (1):93 - 111.
Similar books and articles
Luc Bovens (2008). Apologies. Proceedings of the Aristotelian Society 108 (1pt3):219-239.
Dawn S. Carlson & Pamela L. Perrewe (1995). Institutionalization of Organizational Ethics Through Transformational Leadership. Journal of Business Ethics 14 (10):829 - 838.
Alice MacLachlan (2013). Government Apologies to Indigenous Peoples. In C. Allen Speight & Alice MacLachlan (eds.), Justice, Responsibility and Reconciliation in the Wake of Conflict. Springer 183-204.
George Ofori (2009). Ethical Leadership: Examining the Relationships with Full Range Leadership Model, Employee Outcomes, and Organizational Culture. [REVIEW] Journal of Business Ethics 90 (4):533 - 547.
Sen Sendjaya (2005). Morality and Leadership: Examining the Ethics of Transformational Leadership. [REVIEW] Journal of Academic Ethics 3 (1):75-86.
Kevin S. Groves & Michael A. LaRocca (2011). Responsible Leadership Outcomes Via Stakeholder CSR Values: Testing a Values-Centered Model of Transformational Leadership. [REVIEW] Journal of Business Ethics 98 (S1):37-55.
Kevin S. Groves & Michael A. LaRocca (2011). An Empirical Study of Leader Ethical Values, Transformational and Transactional Leadership, and Follower Attitudes Toward Corporate Social Responsibility. Journal of Business Ethics 103 (4):511-528.
Julian Barling, Amy Christie & Nick Turner (2008). Pseudo-Transformational Leadership: Towards the Development and Test of a Model. [REVIEW] Journal of Business Ethics 81 (4):851 - 861.
Ken W. Parry & Sarah B. Proctor-Thomson (2002). Perceived Integrity of Transformational Leaders in Organisational Settings. Journal of Business Ethics 35 (2):75 - 96.
Sheldene Simola, Julian Barling & Nick Turner (2012). Transformational Leadership and Leaders' Mode of Care Reasoning. Journal of Business Ethics 108 (2):229-237.
Added to index2009-01-28
Total downloads16 ( #167,478 of 1,726,249 )
Recent downloads (6 months)6 ( #118,705 of 1,726,249 )
How can I increase my downloads?