A phase-wise development approach to business excellence: Towards an innovative, stakeholder-oriented assessment tool for organizational excellence and CSR [Book Review]
David Bourget (Western Ontario)
David Chalmers (ANU, NYU)
Rafael De Clercq
Jack Alan Reynolds
Learn more about PhilPapers
Marcel Van Marrewijk, Iris Wuisman, Wim De Cleyn, Joanna Timmers, Virgilio Panapanaan & Lassi Linnanen
Journal of Business Ethics 55 (2):83-98 (2004)
The European Corporate Sustainability Framework (ECSF) is, among other concepts, based on a phase-wise development approach as described by Clare Graves'' Levels of Existence Theory. As much as corporate sustainability has a sequence of adequate interpretations, aligned with each development level, also the notion of business excellence can be defined at multiple levels, as this paper demonstrates. Furthermore, the authors analyze the current EFQM Excellence Model for particular biases towards various development levels and suggest a new and innovative two-step approach to assessing organizational performance with respect to organizational excellence (OE) and corporate sustainability. According to the organization''s ambition, the assessment is either limited to a shareholder approach, mainly focusing at optimal usage of resources, or it also includes an additional assessment format based on the stakeholder approach, with specific reference to the organization''s performance on the financial, social and ecological bottom line. This paper demonstrates the need and feasibility of an EFQM-Based assessment tool with a combined focus on corporate sustainability and OE.
|Keywords||No keywords specified (fix it)|
|Categories||categorize this paper)|
Setup an account with your affiliations in order to access resources via your University's proxy server
Configure custom proxy (use this if your affiliation does not provide a proxy)
|Through your library|
References found in this work BETA
No references found.
Citations of this work BETA
Tiina Johanna Onkila (2009). Corporate Argumentation for Acceptability: Reflections of Environmental Values and Stakeholder Relations in Corporate Environmental Statements. [REVIEW] Journal of Business Ethics 87 (2):285 - 298.
Krista Bondy (2008). The Paradox of Power in CSR: A Case Study on Implementation. [REVIEW] Journal of Business Ethics 82 (2):307 - 323.
Similar books and articles
Marcel van Marrewijk (2004). The Social Dimension of Organizations: Recent Experiences with Great Place to Work® Assessment Practices. [REVIEW] Journal of Business Ethics 55 (2):135-146.
Teun Hardjono & Peter de Klein (2004). Introduction on the European Corporate Sustainability Framework (ECSF). Journal of Business Ethics 55 (2):99 - 113.
Jeanne M. Logsdon & Kristi Yuthas (1997). Corporate Social Performance, Stakeholder Orientation, and Organizational Moral Development. Journal of Business Ethics 16 (12-13):1213-1226.
Marcel van Marrewijk (2004). A Value Based Approach to Organization Types: Towards a Coherent Set of Stakeholder-Oriented Management Tools. [REVIEW] Journal of Business Ethics 55 (2):147-158.
Marcel Van Marrewijk (2004). A Value Based Approach to Organization Types: Towards a Coherent Set of Stakeholder-Oriented Management Tools. Journal of Business Ethics 55 (2):147 - 158.
JuanIgnacio Martín-Castilla (2002). Possible Ethical Implications in the Deployment of the EFQM Excellence Model. Journal of Business Ethics 39 (1-2):125 - 134.
Alexandro Kleine & Michael von Hauff (2009). Sustainability-Driven Implementation of Corporate Social Responsibility: Application of the Integrative Sustainability Triangle. [REVIEW] Journal of Business Ethics 85 (3):517 - 533.
Marcel van Marrewijk (2003). Concepts and Definitions of CSR and Corporate Sustainability: Between Agency and Communion. [REVIEW] Journal of Business Ethics 44 (2-3):95-105.
Marcel Van Marrewijk (2003). Concepts and Definitions of CSR and Corporate Sustainability: Between Agency and Communion. Journal of Business Ethics 44 (2/3):95 - 105.
Marcel Van Marrewijk, Iris Wuisman, Wim De Cleyn, Joanne Timmers, Virgilio Panapanaan & Lassi Linnanen (2004). A Phase-Wise Development Approach to Business Excellence: Towards an Innovative, Stakeholder-Oriented Assessment Tool for Organizational Excellence and CSR. Journal of Business Ethics 55 (2):83 - 98.
Added to index2009-01-28
Total downloads17 ( #99,554 of 1,102,634 )
Recent downloads (6 months)2 ( #183,726 of 1,102,634 )
How can I increase my downloads?