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  1. Maurits Kaptein, Panos Markopoulos, Boris de Ruyter & Emile Aarts (2011). Two Acts of Social Intelligence: The Effects of Mimicry and Social Praise on the Evaluation of an Artificial Agent. AI and Society 26 (3):261-273.
  2. Maurits Kaptein, Panos Markopoulos, Boris Ruyter & Emile Aarts (2011). Two Acts of Social Intelligence: The Effects of Mimicry and Social Praise on the Evaluation of an Artificial Agent. [REVIEW] AI and Society 26 (3):261-273.
    This paper describes a study of the effects of two acts of social intelligence, namely mimicry and social praise, when used by an artificial social agent. An experiment ( N = 50) is described which shows that social praise—positive feedback about the ongoing conversation—increases the perceived friendliness of a chat-robot. Mimicry—displaying matching behavior—enhances the perceived intelligence of the robot. We advice designers to incorporate both mimicry and social praise when their system needs to function as a social actor. Different ways (...)
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  3. Pavan Dadlani, Alexander Sinitsyn, Willem Fontijn & Panos Markopoulos (2010). Aurama: Caregiver Awareness for Living Independently with an Augmented Picture Frame Display. [REVIEW] AI and Society 25 (2):233-245.
    Aurama is a system designed to provide peace of mind and a sense of connectedness to adults who care for elderly parents living alone. Aurama monitors the elders at home using unobtrusive sensor technology and collects data about sleeping patterns, weight trends, cognitive abilities and presence at home. The system provides an unobtrusive ambient information display that presents the status of the elder and lets its users inspect long-term data about the well-being of the elder interactively. Aurama was designed iteratively (...)
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  4. Panos Markopoulos (2009). Awareness Systems and the Role of Social Intelligence. AI and Society 24 (1):115-122.
    This paper discusses awareness systems for supporting informal social relationships, focusing on some of they key concerns for designers and researchers. The discussion is general, but examples highlight the design issues discussed and summarize related empirical results. The paper argues in favor of automated capture of awareness information and suggests that social intelligence is relevant (a) as a design and evaluation criterion for such systems and (b) as a mechanism for supporting users in managing the information sharing by means of (...)
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