Switch to: References

Add citations

You must login to add citations.
  1. When the Automated fire Backfires: The Adoption of Algorithm-based HR Decision-making Could Induce Consumer’s Unfavorable Ethicality Inferences of the Company.Chenfeng Yan, Quan Chen, Xinyue Zhou, Xin Dai & Zhilin Yang - 2023 - Journal of Business Ethics 190 (4):841-859.
    The growing uses of algorithm-based decision-making in human resources management have drawn considerable attention from different stakeholders. While prior literature mainly focused on stakeholders directly related to HR decisions (e.g., employees), this paper pertained to a third-party observer perspective and investigated how consumers would respond to companies’ adoption of algorithm-based HR decision-making. Through five experimental studies, we showed that the adoption of algorithm-based (vs. human-based) HR decision-making could induce consumers’ unfavorable ethicality inferences of the company (study 1); because implementing a (...)
    Direct download (3 more)  
     
    Export citation  
     
    Bookmark  
  • The Impact of Online Platforms’ Revenue Model on Consumers’ Ethical Inferences.Yi Su & Liyin Jin - 2021 - Journal of Business Ethics 178 (2):555-569.
    This research examines the impact of an online platform’s revenue model on consumers’ ethical inferences of the company. We demonstrate that consumers perceive online platforms that employ the advertising-based revenue model to be less ethical than platforms that employ the service-fee-based revenue model because platforms that adopt the advertising-based revenue model are thought to be less consumer-serving motivated. The unfavorable ethical inferences induced by the advertising-based revenue model further lower consumers’ intention to disclose personal information and the intention to generate (...)
    Direct download (2 more)  
     
    Export citation  
     
    Bookmark   1 citation  
  • A comparison of the environmental sustainability of brick‐and‐mortar retailing and online retailing: Contrasting academic research and consumer perceptions.Patrick Klein & Bastian Popp - 2023 - Business and Society Review 128 (4):635-660.
    Sustainability has become paramount in society and retail. Therefore, this study aims to compare the environmental sustainability of brick‐and‐mortar retail and e‐commerce. A literature review identifies various factors, such as buildings, shopping trips, order bundling, returns, packaging, transport and logistics, and environmentally conscious behavior, that determine the channel that is superior in terms of environmental sustainability. While these factors are context‐specific and depend on several actors (e.g., consumers, retailers, and logistics service providers), most studies consider e‐commerce to be more environmentally (...)
    No categories
    Direct download (2 more)  
     
    Export citation  
     
    Bookmark  
  • Ethical judgments in the sharing economy: When consumers misbehave, providers complain.Barbara Culiberg, Barbara Čater, Ibrahim Abosag & Petar Gidaković - 2023 - Business Ethics, the Environment and Responsibility 32 (2):517-531.
    The complex triadic relationships among consumers, providers, and platforms in the sharing economy have led to increasing conflicts in the interactions between the actors involved, especially when it comes to unethical behavior, such as rule breaking by consumers. This paper examines consumer misbehavior from the perspective of their peers, i.e., service providers. In two studies (an experiment and a survey, combined N = 452), we observe a significant positive effect of ethical climate and a significant negative effect of trust in (...)
    No categories
    Direct download (2 more)  
     
    Export citation  
     
    Bookmark