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  1. Revisiting Human-Agent Communication: The Importance of Joint Co-Construction and Understanding Mental States.Stefan Kopp & Nicole Krämer - 2021 - Frontiers in Psychology 12.
    The study of human-human communication and the development of computational models for human-agent communication have diverged significantly throughout the last decade. Yet, despite frequently made claims of “super-human performance” in, e.g., speech recognition or image processing, so far, no system is able to lead a half-decent coherent conversation with a human. In this paper, we argue that we must start to re-consider the hallmarks of cooperative communication and the core capabilities that we have developed for it, and which conversational agents (...)
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  • Talk to You Later.Nicolas Rollet & Chloé Clavel - 2020 - Interaction Studies. Social Behaviour and Communication in Biological and Artificial Systemsinteraction Studies / Social Behaviour and Communication in Biological and Artificial Systemsinteraction Studies 21 (2):268-292.
    This article presents an applied discussion of the possibility of integrating conversation analysis methodology into that of machine learning. The aim is to improve the detection of that which resembles disengagement in the interaction between a robot and a human. We offer a novel analytical assemblage at the heart of the two disciplines, and namely on the level of the annotation schemes provided by conversation analysis transcription methods. First, we demonstrate that the need for a stable structure in establishing an (...)
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