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  1. The Influence of Empathy and Consumer Forgiveness on the Service Recovery Effect of Online Shopping.Jiahua Wei, Zhenyu Wang, Zhiping Hou & Yongheng Meng - 2022 - Frontiers in Psychology 13.
    The service failure of online shopping has always plagued online stores, but the current academic circles still need to explore the service recovery of online shopping from the perspective of empathy and consumer forgiveness. Based on the service failure cases of real online shopping, this article uses the method of situational experiment to carry out empirical research, discusses the impact mechanism of service recovery effect from the perspective of empathy and consumer forgiveness, and tests the moderating role of online store (...)
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  • Workplace Harassment Intensity and Revenge: Mediation and Moderation Effects.Qiang Wang, Nathan A. Bowling, Qi-tao Tian, Gene M. Alarcon & Ho Kwong Kwan - 2018 - Journal of Business Ethics 151 (1):213-234.
    This study examines the mediating role of rumination, state anger, and blame attribution, and the moderating role of trait forgiveness in the relationship between workplace harassment intensity and revenge among employed students at a medium-sized Midwestern U.S. university and full-time employees from various industries in Shanghai, China. We tested the proposed model using techniques described by Hayes. Results within both samples suggested that workplace harassment intensity is positively associated with both major and minor revenge. Results of multiple mediation tests showed (...)
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  • Thinking About Forgiveness: A Philosophical Preamble to its Cultivation in Schooling.Douglas Stewart - 2012 - Journal of Thought 47 (1):66.
  • Is It Possible to Forgive Child Sexual Abuse?María Prieto-Ursúa - 2021 - Frontiers in Psychology 11.
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  • Forgiveness: A Cognitive-Motivational Anatomy.Maria Miceli & Cristiano Castelfranchi - 2011 - Journal for the Theory of Social Behaviour 41 (3):260-290.
    This work aims to identify the constituents of forgiveness in terms of the forgiver's beliefs and motivating goals. After addressing the antecedents of forgiveness—a perceived wrong—and distinguishing the notion of mere harm from that of offense, we describe the victim's typical retributive reactions—revenge and resentment—and discuss their advantages and disadvantages. Then we focus on the forgiver's mind-set, pointing to the relationship between forgiveness and acceptance of the wrong, addressing the forgiver's motivating goals, and discussing both their self-interested and altruistic implications. (...)
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  • Hegel, Dostoyevsky and Carl Rogers: Between Humanism and Spirit.Ronald Mather - 2008 - History of the Human Sciences 21 (1):33-48.
    There has been a heated debate within psychotherapeutic counseling of the role that can be afforded to spirituality within the counseling setting. If one single factor can be accorded primacy, then it might be reckoned the late Carl Rogers turned to spirituality in the last decade of his life. The following examines this debate in relation to the supposed, and, it might be argued, demonstrated, ineffable nature of alterity in relation to intersubjectivity in general. Many of the protagonists in this (...)
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  • The Influence of Decisional and Emotional Forgiveness on Attributions.Stephanie Lichtenfeld, Markus A. Maier, Vanessa L. Buechner & Maria Fernández Capo - 2019 - Frontiers in Psychology 10.
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  • The Prudential Value of Forgiveness.Stephen Ingram - 2013 - Philosophia 41 (4):1069-1078.
    Most philosophers who discuss the value of forgiveness concentrate on its moral value. This paper focuses on the prudential value of forgiveness, which has been surprisingly neglected by moral philosophers. I suggest that this may be because part of the concept of forgiveness involves the forgiver being motivated by moral rather than prudential considerations. But this does not justify neglecting the prudential value of forgiveness, which is important even though forgivers should not be prudentially motivated. Forgiveness helps satisfy interests arising (...)
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  • How Could We Get to a More Peaceful and Sustainable Human World Society? The Role of Science and Religion.K. Helmut Reich - 2012 - Zygon 47 (2):308-321.
    Abstract This call to think, to feel, to read about the title subject and to act first lists five hurdles on the way to a more peaceful and sustainable human society. A number of successful solutions are then presented, such as the UN Convention of the Law of the Sea. There follow sections on potential contributions by religion and by collaboration between science and religion. My plea is for a widespread participation at all levels of society and an attitude of (...)
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  • Forgiving the Unforgivable: The Possibility of the ‘Unconditional’ Forgiveness in the Workplace.Guglielmo Faldetta - 2021 - Journal of Business Ethics 180 (1):91-103.
    Forgiveness has been a central issue for humankind since ancient times; it emerged in theology, but in recent decades it has received significant attention from different disciplines, such as philosophy and psychology. More recently, forgiveness has received attention also from organizational and managerial studies, particularly, in studying how individuals respond to interpersonal offenses, or perceived harm and wrongdoing in the workplace. Forgiveness is a complex concept, as it can be understood as a family of related constructs and can be analyzed (...)
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  • Benutting van vergifnis binne ’n pastorale Gestaltterapeutiese intervensie.Rudy A. Denton - 2011 - HTS Theological Studies 67 (3).
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  • An Exploration Into the Developmental Psychology of Ethical Theory with Implications for Business Practice and Pedagogy.Neil Brady & David Hart - 2007 - Journal of Business Ethics 76 (4):397-412.
    This article is an attempt to understand ethical theory not just as a set of well-developed philosophical perspectives but as a range of moral capacities that human beings more or less grow into over the course of their lives. To this end, we explore the connection between formal ethical theories and stage developmental psychologies, showing how individuals mature morally, regarding their duties, responsibilities, ideals, goals, values, and interests. The primary method is to extract from the writings of Kohlberg and his (...)
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  • Extending the Horizon of Business Ethics: Restorative Justice and the Aftermath of Unethical Behavior.Jerry Goodstein & Kenneth D. Butterfield - 2010 - Business Ethics Quarterly 20 (3):453-480.
    We call for business ethics scholars to focus more attention on how individuals and organizations respond in the aftermath of unethical behavior. Insight into this issue is drawn from restorative justice, which moves beyond traditional approaches that emphasize retribution or rehabilitation to include restoring victims and other affected parties, reintegrating offenders, and facilitating moral repair in the workplace. We review relevant theoretical and empirical work in restorative justice and develop a conceptual model that highlights how this perspective can enhance theory (...)
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  • Restorative Justice and Work-Related Death.Derek R. Brookes - manuscript
    This paper aims to explore the feasibility of a restorative justice service in the context of work‐related deaths, specifically in Victoria. Section 1 provides a brief summary of restorative justice and the kind of processes that are most likely to be used in the context of work‐related death. Section 2 discusses an issue for the use of restorative justice in this context that is similar to the problem of whether it is fair or reasonable to assign personal criminal liability for (...)
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