In this article, we review the shame and ethical behavior literature in order to more fully develop theory and testable propositions for organizational scholars focusing on the behavioral implications of this ‘moral’ emotion. We propose a dual pathway multilevel model that incorporates complex relationships between felt and anticipatory shame processes and ethical behavior, both within and between persons and at the collective level. We propose a holistic treatment of shame that includes dispositional and organizational influences on the cognitive and emotional (...) forces that shape ethical behavior in organizations. The implications of our review of shame for ethical behavior, organizations, and concrete research action are discussed. (shrink)

In Shame and Necessity, Bernard Williams engages in a forceful vindication of the ethical significance of shame. In his view, shame is an extremely productive moral emotion because of the distinctive connection that it establishes between self, others and world, through a self-evaluation that is mediated by an internalized other. In this paper, I examine Williams’ conception of the internalized other and contrast it with other ways of conceiving the role of others in shame. I argue that, although Williams’ views (...) contain many important insights, much is to be gained by conceiving the role of others in Sartrean terms instead. The other’s perspective is not merely internalized; it is constitutive of the kind of selfhood that has a capacity for shame. (shrink)

Is shame a moral emotion? After the Muhammad cartoons controversy, many Danes argued that freedom of speech should be limited by a sense of decency, that insulting Islam for the sake of insult was shameful. Ten years later, the Danish government’s anti-refugee policy led some to say they were ashamed of being Danish. Here shame is given moral significance as the guardian of decency. However, psychologists like Tangney and Dearing have claimed that shame is morally counter-productive: it makes us react (...) in antisocial ways, covering up our failings, shunning contact with others or lashing out in anger. Some have recently argued that the rise of right-wing populism in many Western nations is fueled by the psychological mechanism of transforming shame into rage. This seems a case of shame backfiring to cause antisocial behavior. In this paper, I seek to illuminate this dilemma by analyzing how self and others relate in shame. I defend that shame is an emotion of social self-consciousness, where one’s own self-assessment is fundamentally mediated by others. It may pull us in moral and immoral directions, but it is anyway part of the sensibilities that make us moral. My central examples, though, are cases of group-based shame. Is shame equally appropriate, and does it have the same significance, when it is group-based? I argue that the conditions of appropriateness change, but the structure of the emotion and its moral significance remains unchanged. (shrink)