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  1. The effect of fine service on customer loyalty in rural homestays: The mediating role of customer emotion.Bo Xing, Shihan Li & Dingding Xie - 2022 - Frontiers in Psychology 13.
    Rural homestay is an important driver for developing rural tourism, which still grows against the wind in the post-epidemic era of the COVID-19 virus and shows unique attributes that are different from those of the traditional hospitality industry. Based on the five-dimensional model of fine service theory, this study introduces culture as a unique dimension to construct a six-dimensional model of rural homestay fine service and explores the influencing mechanism of rural homestay fine service on customer loyalty. This study successively (...)
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  • COVID-19 Place Confinement, Pro-Social, Pro-environmental Behaviors, and Residents’ Wellbeing: A New Conceptual Framework.Haywantee Ramkissoon - 2020 - Frontiers in Psychology 11.
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  • Health, Wellness, and Place Attachment During and Post Health Pandemics.Salman Majeed & Haywantee Ramkissoon - 2020 - Frontiers in Psychology 11.
    Therapeutic landscapes encapsulate healing and recovery notions in natural and built environmental settings. Tourists’ perceptions determine their decision making of health and wellness tourism consumption. Researchers struggle with the conceptualization of the term ‘therapeutic landscapes’ across disciplines. Drawing on extant literature searched in nine databases, this scoping review identifies different dimensions of therapeutic landscapes. Out of identified 178 literature sources, 124 met the inclusion criteria of identified keywords. We review the contribution and the potential of environmental psychology in understanding tourist (...)
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  • Exploring the Novel Input Attributes Affecting eWOM.Safdar Hussain, Kaishan Huang, Zahida Ilyas & Ben Niu - 2020 - Frontiers in Psychology 11.
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