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  1. A Study of Key Success Factors of Service Enterprises in China.Min Zhang, Biying Jin, G. Alan Wang, Thong Ngee Goh & Zhen He - 2016 - Journal of Business Ethics 134 (1):1-14.
    This paper reports a study of the key success factors of what have been recognized as successful service enterprises in China, each considered representative of its respective industry. The grounded theory approach was used to analyze information collected from these enterprises, resulting in the identification of the attributes shared by these enterprises: customer-oriented service, service management, service innovation, and corporate social responsibility. Based on these attributes, a survey was conducted to verify the relationships among these attributes and important outcomes, namely (...)
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  • Management of Social Issues in Supply Chains: A Literature Review Exploring Social Issues, Actions and Performance Outcomes.Sadaat Ali Yawar & Stefan Seuring - 2017 - Journal of Business Ethics 141 (3):621-643.
    The social dimension of sustainable development and its impact on supply chains have so far received less attention than the environmental dimension. The aim of the research is to explore the intersection between social issues, corporate social responsibility actions and performance outcomes. A structured literature review of social issues in supply chains is presented, analysing the research published so far in peer-reviewed publications. Linking CSR and supply chain management allows the exploration of strategies and performance outcomes with a focus on (...)
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  • Conservative transformation: actively managed corporate volunteerism in Hong Kong. [REVIEW]Robin Stanley Snell & Amy Lai Yu Wong - 2013 - Asian Journal of Business Ethics 2 (1):35 - 63.
    Abstract Our Hong Kong-based study used interviews with volunteers and other stakeholders to investigate the perceived integrity and commitment of firms’ adoption of actively managed corporate volunteerism (AMCV), to examine whether AMCV was removing barriers against voluntary community service work and to identify volunteers’ motives for AMCV involvement. Interviewees perceived that firms were adopting strategically instrumental approaches to AMCV, combining community service provision with corporate image promotion and/or with organisational development. They indicated that although AMCV was mobilizing people, who would (...)
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  • Implementing Socially Sustainable Practices in Challenging Institutional Contexts: Building Theory from Seven Developing Country Supplier Cases.Fahian Anisul Huq & Mark Stevenson - 2018 - Journal of Business Ethics 161 (2):415-442.
    The implementation of socially sustainable practices in suppliers situated in challenging institutional contexts is examined using institutional theory, both in terms of how institutional pressures affect implementation and what explains the decoupling of practices from the day-to-day reality. A multi-case study approach is employed based on seven apparel industry suppliers in Bangladesh. Cross-case analysis highlights the coercive, mimetic, and normative pressures on suppliers to implement socially sustainable practices. A key pressure identified that has not previously been highlighted in the literature (...)
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  • Corporate social responsibility in China: implementation and challenges.Johan Graafland & Lei Zhang - 2013 - Business Ethics: A European Review 23 (1):34-49.
    Corporate social responsibility (CSR) is becoming increasingly important in China. This paper investigates the implementation of instruments for dimensions of CSR that are relevant for the Chinese context and the challenges that Chinese companies face. Based on a survey among 109 Chinese companies, we find that formal instruments to implement CSR are rather common. Companies spend most effort in improving the economic aspects of CSR, such as competitiveness, product innovation and process innovation. Only a small minority of the companies set (...)
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  • Social Sustainability in Selecting Emerging Economy Suppliers.Matthias Ehrgott, Felix Reimann, Lutz Kaufmann & Craig R. Carter - 2011 - Journal of Business Ethics 98 (1):99-119.
    Despite the growing public awareness of social sustainability issues, little is known about what drives firms to emphasize social criteria in their supplier management practices and what the precise benefits of such efforts are. This is especially true for relationships with international suppliers from the world's emerging economies in Asia, Latin America, and Eastern Europe. Building on stakeholder theory, we address the issue by examining how pressures from customers, the government, and employees as primary constituencies of the firm determine the (...)
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  • Stakeholders' Perceptions of Corporate Social Reporting in Bangladesh.Ataur R. Belal & Robin W. Roberts - 2010 - Journal of Business Ethics 97 (2):311 - 324.
    Recent calls in the corporate social reporting (CSRep) literature have emphasized the importance of giving voice to non-managerial stakeholder groups in the social reporting process. The research, presented in this paper, employs recent work in stakeholder theory and CSRep to examine the perceptions of a diverse set of non-managerial stakeholders in the context of a developing country, Bangladesh. A series of semistructured interviews were conducted with individuals who identify with various non-managerial stakeholder groups. Interviewees generally believed that the motivation and (...)
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  • Stakeholders’ Perceptions of Corporate Social Reporting in Bangladesh.Ataur R. Belal & Robin W. Roberts - 2010 - Journal of Business Ethics 97 (2):311-324.
    Recent calls in the corporate social reporting literature have emphasized the importance of giving voice to non-managerial stakeholder groups in the social reporting process. The research, presented in this paper, employs recent work in stakeholder theory and CSRep to examine the perceptions of a diverse set of non-managerial stakeholders in the context of a developing country, Bangladesh. A series of semi-structured interviews were conducted with individuals who identify with various non-managerial stakeholder groups. Interviewees generally believed that the motivation and practice (...)
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