Skip to main content
Log in

Off-Duty Deviance in the Eye of the Beholder: Implications of Moral Foundations Theory in the Age of Social Media

  • Original Paper
  • Published:
Journal of Business Ethics Aims and scope Submit manuscript

Abstract

Drawing from moral foundations theory, we show that differences in sensitivity to distinct moral norms help explain differences in the perceived (un)fairness of punishing employees for off-duty deviance. We used an initial study to validate realistic examples of non-criminal behavior that were perceived as violating a specific moral foundation. Participants in the main study (n = 166) evaluated scenarios in which co-workers were fired for those behaviors, which took place outside of work but were revealed via social media. The extent to which participants valued the norm violated by the co-worker positively predicted perceived fairness of the firing, and negatively predicted expressed intent to take retributive action against the responsible manager. This effect was moderated by the presence of a pre-existing organizational policy regarding off-duty conduct, which uniformly decreased negative reactions to the firing. Because social media now makes the revelation of an employee’s off-duty behavior to a broad audience increasingly likely, our results suggest the importance of developing an approach for responding to employee off-duty deviance while highlighting the relevance of moral pluralism to the study of third-party reactions.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Similar content being viewed by others

Notes

  1. Results of hypothesis tests do not change if gender is dropped from the model and these two participants are included.

References

  • Andersen, M. L., Zuber, J. M., & Hill, B. D. (2015). Moral foundations theory: An exploratory study with accounting and other business students. Journal of Business Ethics, 132(3), 525–538.

    Article  Google Scholar 

  • Belson, K. (2018, March 25). How an Instagram post led to an N.F.L. cheerleader's discrimination case. The New York Times.

  • Birnholtz, J., Burke, M., & Steele, A. (2017). Untagging on social media: Who untags, what do they untag, and why? Computers in Human Behavior, 69, 166–173.

    Article  Google Scholar 

  • Booker, B. (2019, October 8). NBA defends ‘freedom of speech’ for employees as China moves to block games. NPR.

  • Buhrmester, M., Kwang, T., & Gosling, S. D. (2011). Amazon's Mechanical Turk: A new source of inexpensive, yet high-quality, data? Perspectives on Psychological Science, 6(1), 3–5.

    Article  Google Scholar 

  • CareerBuilder. (2018). More than half of employers have found content on social media that caused them not to hire a candidate, according to recent CareerBuilder survey. CareerBuilder.com.

  • Clifford, S., Iyengar, V., Cabeza, R., & Sinnott-Armstrong, W. (2015). Moral foundations vignettes: A standardized stimulus database of scenarios based on moral foundations theory. Behavior Research Methods, 47(4), 1178–1198.

    Article  Google Scholar 

  • Cohen, G. L. (2003). Party over policy: The dominating impact of group influence on political beliefs. Journal of Personality and Social Psychology, 85(5), 808.

    Article  Google Scholar 

  • Colquitt, J. A. (2001). On the dimensionality of organizational justice: a construct validation of a measure. Journal of Applied Psychology, 86(3), 386.

    Article  Google Scholar 

  • Cugueró-Escofet, N., Fortin, M., & Canela, M. A. (2014). Righting the wrong for third parties: How monetary compensation, procedure changes and apologies can restore justice for observers of injustice. Journal of Business Ethics, 122(2), 253–268.

    Article  Google Scholar 

  • Davies, C. L., Sibley, C. G., & Liu, J. H. (2014). Confirmatory factor analysis of the Moral Foundations Questionnaire. Social Psychology, 45, 431–436.

    Article  Google Scholar 

  • Drouin, M., O’Connor, K. W., Schmidt, G. B., & Miller, D. A. (2015). Facebook fired: Legal perspectives and young adults’ opinions on the use of social media in hiring and firing decisions. Computers in Human Behavior, 46, 123–128.

    Article  Google Scholar 

  • Eastman, W. (1997). Overestimating oneself and overlooking the law: Psychological supports for employment at will. Employee Responsibilities and Rights Journal, 10(1), 21–35.

    Article  Google Scholar 

  • Eckel, C. C., & Grossman, P. J. (1996). The relative price of fairness: Gender differences in a punishment game. Journal of Economic Behavior & Organization, 30(2), 143–158.

    Article  Google Scholar 

  • Eliason, M., & Storrie, D. (2009). Job loss is bad for your health–Swedish evidence on cause-specific hospitalization following involuntary job loss. Social Science & Medicine, 68(8), 1396–1406.

    Article  Google Scholar 

  • Fehr, R., Yam, K. C., & Dang, C. (2015). Moralized leadership: The construction and consequences of ethical leader perceptions. Academy of Management Review, 40(2), 182–209.

    Article  Google Scholar 

  • Goldman, L. M. (2015). Trending Now: The use of social media websites in public shaming punishments. The American Criminal Law Review, 52, 415–451.

    Google Scholar 

  • Graham, J., Haidt, J., Koleva, S., Motyl, M., Iyer, R., Wojcik, S. P., et al. (2013). Moral foundations theory: The pragmatic validity of moral pluralism. Advances in Experimental Social Psychology, 47, 55–130.

    Article  Google Scholar 

  • Graham, J., Haidt, J., & Nosek, B. A. (2009). Liberals and conservatives rely on different sets of moral foundations. Journal of Personality and Social Psychology, 96(5), 1029.

    Article  Google Scholar 

  • Graham, J., Nosek, B. A., Haidt, J., Iyer, R., Koleva, S., & Ditto, P. H. (2011). Mapping the moral domain. Journal of Personality and Social Psychology, 101(2), 366.

    Article  Google Scholar 

  • Grasz, J. (2014). Number of employers passing on applicants due to social media posts continues to rise, according to new CareerBuilder survey. CareerBuilder.com.

  • Greysen, S. R., Kind, T., & Chretien, K. C. (2010). Online professionalism and the mirror of social media. Journal of General Internal Medicine, 25(11), 1227–1229.

    Article  Google Scholar 

  • Haidt, J. (2007). The new synthesis in moral psychology. Science, 316(5827), 998–1002.

    Article  Google Scholar 

  • Haidt, J., & Graham, J. (2007). When morality opposes justice: Conservatives have moral intuitions that liberals may not recognize. Social Justice Research, 20(1), 98–116.

    Article  Google Scholar 

  • Haidt, J., & Hersh, M. A. (2001). Sexual morality: The cultures and emotions of conservatives and liberals. Journal of Applied Social Psychology, 31(1), 191–221.

    Article  Google Scholar 

  • Haidt, J., & Joseph, C. (2011). How moral foundations theory succeeded in building on sand: A response to Suhler and Churchland. Journal of Cognitive Neuroscience, 23(9), 2117–2122.

    Article  Google Scholar 

  • Harcourt, M., Hannay, M., & Lam, H. (2013). Distributive justice, employment-at-will and just-cause dismissal. Journal of Business Ethics, 115(2), 311–325.

    Article  Google Scholar 

  • Highhouse, S. (2009). Designing experiments that generalize. Organizational Research Methods, 12(3), 554–566.

    Article  Google Scholar 

  • Hovorka-Mead, A. D., Ross, W. H., Jr., Whipple, T., & Renchin, M. B. (2002). Watching the detectives: Seasonal student employee reactions to electronic monitoring with and without advance notification. Personnel Psychology, 55(2), 329–362.

    Article  Google Scholar 

  • Huang, L. V., & Liu, P. L. (2017). Ties that work: Investigating the relationships among coworker connections, work-related Facebook utility, online social capital, and employee outcomes. Computers in Human Behavior, 72, 512–524.

    Article  Google Scholar 

  • Ingram, M. (2017, October 20). Social media crackdowns at the Times and Journal will backfire. Columbia Journalism Review.

  • Isidore, C. (2015, March 30). CFO's viral video leaves him on food stamps. CNN Money.

  • Iyer, R., Koleva, S., Graham, J., Ditto, P., & Haidt, J. (2012). Understanding libertarian morality: The psychological dispositions of self-identified libertarians. PLoS ONE, 7(8), 1–23.

    Google Scholar 

  • Klaas, B. S., & Wheeler, H. N. (1990). Managerial decision making about employee discipline: A policy-capturing approach. Personnel Psychology, 43(1), 117–134.

    Article  Google Scholar 

  • Koleva, S. P., Graham, J., Iyer, R., Ditto, P. H., & Haidt, J. (2012). Tracing the threads: How five moral concerns (especially purity) help explain culture war attitudes. Journal of Research in Personality, 46(2), 184–194.

    Article  Google Scholar 

  • Kroh, M. (2007). Measuring left–right political orientation: The choice of response format. Public Opinion Quarterly, 71(2), 204–220.

    Article  Google Scholar 

  • Landers, R. N., & Schmidt, G. B. (2016). Social media in employee selection and recruitment. Theory, practice, and current challenges. Cham: Springer International Publishing AG.

    Google Scholar 

  • Langer, E. J., Blank, A., & Chanowitz, B. (1978). The mindlessness of ostensibly thoughtful action: The role of “placebic” information in interpersonal interaction. Journal of Personality and Social Psychology, 36(6), 635.

    Article  Google Scholar 

  • Lind, E. A., & Tyler, T. R. (1988). The social psychology of procedural justice. New York: Springer.

    Book  Google Scholar 

  • Lyons, B. D., Hoffman, B. J., Bommer, W. H., Kennedy, C. L., & Hetrick, A. L. (2016). Off-duty deviance: Organizational policies and evidence for two prevention strategies. Journal of Applied Psychology, 101(4), 463.

    Article  Google Scholar 

  • Martocchio, J. J., & Judge, T. A. (1995). When we don’t see eye to eye: Discrepancies between supervisors and subordinates in absence disciplinary decisions. Journal of Management, 21(2), 251–278.

    Article  Google Scholar 

  • Miller, R., Parsons, K., & Lifer, D. (2010). Students and social networking sites: The posting paradox. Behaviour & Information Technology, 29(4), 377–382.

    Article  Google Scholar 

  • Mitchell, M. S., Vogel, R. M., & Folger, R. (2015). Third parties’ reactions to the abusive supervision of coworkers. Journal of Applied Psychology, 100(4), 1040.

    Article  Google Scholar 

  • Nagele-Piazza, L. (2017, October 24). Can employees be fired for off-duty conduct? HR Today, Society for Human Resource Management.

  • Nezlek, J. B. (2008). An introduction to multilevel modeling for social and personality psychology. Social and Personality Psychology Compass, 2(2), 842–860.

    Article  Google Scholar 

  • Nissenbaum, H. (2009). Privacy in context: Technology, policy, and the integrity of social life. Palo Alto, CA: Stanford University Press.

    Book  Google Scholar 

  • Noe, R. A., Hollenbeck, J. R., Gerhart, B., & Wright, P. M. (2017). Human resource management: Gaining a competitive advantage. New York, NY: McGraw-Hill Education.

    Google Scholar 

  • O’Connor, K. W., Schmidt, G. B., & Drouin, M. (2016). Helping workers understand and follow social media policies. Business Horizons, 59(2), 205–211.

    Article  Google Scholar 

  • Oaten, M., Stevenson, R. J., & Case, T. I. (2009). Disgust as a disease-avoidance mechanism. Psychological Bulletin, 135(2), 303.

    Article  Google Scholar 

  • Ridout, B., Campbell, A., & Ellis, L. (2012). ‘Off your Face (book)’: Alcohol in online social identity construction and its relation to problem drinking in university students. Drug and Alcohol Review, 31(1), 20–26.

    Article  Google Scholar 

  • Rivera, L. A. (2012). Hiring as cultural matching the case of elite professional service firms. American Sociological Review, 77(6), 999–1022.

    Article  Google Scholar 

  • Roehling, M. V., & Boswell, W. R. (2004). “Good cause beliefs” in an “at-will world”? A focused investigation of psychological versus legal contracts. Employee Responsibilities and Rights Journal, 16(4), 211–231.

    Article  Google Scholar 

  • Ronson, J. (2016). So you've been publicly shamed. New York City, NY: Riverhead Books.

    Google Scholar 

  • Roth, P. L., Bobko, P., Van Iddekinge, C. H., & Thatcher, J. B. (2016). Social media in employee-selection-related decisions: A research agenda for uncharted territory. Journal of Management, 42(1), 269–298.

    Article  Google Scholar 

  • Rozin, P. (1999). The process of moralization. Psychological Science, 10(3), 218–221.

    Article  Google Scholar 

  • Rozin, P., & Singh, L. (1999). The moralization of cigarette smoking in the United States. Journal of Consumer Psychology, 8(3), 321–337.

    Article  Google Scholar 

  • Schaarschmidt, M., & Walsh, G. (2018). Social media-driven antecedents and consequences of employees’ awareness of their impact on corporate reputation. Journal of Business Research. https://doi.org/10.1016/j.jbusres.2018.11.027.

    Article  Google Scholar 

  • Schein, C., & Gray, K. (2015). The unifying moral dyad: Liberals and conservatives share the same harm-based moral template. Personality and Social Psychology Bulletin, 41(8), 1147–1163.

    Article  Google Scholar 

  • Schmidt, G. B., Lelchook, A. M., & Martin, J. E. (2016). The relationship between social media co-worker connections and work-related attitudes. Computers in Human Behavior, 55, 439–445.

    Article  Google Scholar 

  • Sinn, J. S., & Hayes, M. W. (2017). Replacing the moral foundations: An evolutionary-coalitional theory of liberal-conservative differences. Political Psychology, 38(6), 1043–1064.

    Article  Google Scholar 

  • Skarlicki, D. P., O’Reilly, J., & Kulik, C. T. (2015). The third-party perspective of (in) justice. In R. Cropanzano & M. L. Ambrose (Eds.), The Oxford handbook of justice in the workplace (pp. 235–255). Oxford: Oxford University Press.

    Google Scholar 

  • Skarlicki, D. P., & Rupp, D. E. (2010). Dual processing and organizational justice: The role of rational versus experiential processing in third-party reactions to workplace mistreatment. Journal of Applied Psychology, 95(5), 944.

    Article  Google Scholar 

  • Stohl, C., Etter, M., Banghart, S., & Woo, D. (2017). Social media policies: Implications for contemporary notions of corporate social responsibility. Journal of Business Ethics, 142(3), 413–436.

    Article  Google Scholar 

  • Stoughton, J. W., Thompson, L. F., & Meade, A. W. (2015). Examining applicant reactions to the use of social networking websites in pre-employment screening. Journal of Business and Psychology, 30(1), 73–88.

    Article  Google Scholar 

  • Sugarman, S. D. (2003). “Lifestyle” discrimination in employment. Berkeley Journal of Employment and Labor Law, 24(2), 377–438.

    Google Scholar 

  • Thomas, K. A., & Clifford, S. (2017). Validity and Mechanical Turk: An assessment of exclusion methods and interactive experiments. Computers in Human Behavior, 77, 184–197.

    Article  Google Scholar 

  • Valentine, S., Fleischman, G. M., Sprague, R., & Godkin, L. (2010). Exploring the ethicality of firing employees who blog. Human Resource Management, 49(1), 87–108.

    Article  Google Scholar 

  • Van den Bos, K., Lind, E. A., Vermunt, R., & Wilke, H. A. (1997). How do I judge my outcome when I do not know the outcome of others? The psychology of the fair process effect. Journal of Personality and Social Psychology, 72(5), 1034.

    Article  Google Scholar 

  • Van Iddekinge, C. H., Lanivich, S. E., Roth, P. L., & Junco, E. (2016). Social media for selection? Validity and adverse impact potential of a Facebook-based assessment. Journal of Management, 42(7), 1811–1835.

    Article  Google Scholar 

  • Weber, L. (2013, June 4). Didn’t get the job? You’ll never know why. Wall Street Journal, p. B1.

  • Wiltermuth, S. S., & Flynn, F. J. (2013). Power, moral clarity, and punishment in the workplace. Academy of Management Journal, 56(4), 1002–1023.

    Article  Google Scholar 

  • Zoghbi-Manrique-de-Lara, P., & Suárez-Acosta, M. A. (2014). Employees’ reactions to peers’ unfair treatment by supervisors: The role of ethical leadership. Journal of Business Ethics, 122(4), 537–549.

    Article  Google Scholar 

Download references

Acknowledgements

Thanks to Thomas Tripp for recommendations that lead to the improvement of this work.

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Warren Cook.

Ethics declarations

Conflict of interest

The authors declare that they have no conflicts of interest.

Additional information

Publisher's Note

Springer Nature remains neutral with regard to jurisdictional claims in published maps and institutional affiliations.

Appendix 1: Study 1—Ratings and classifications of vignettes

Appendix 1: Study 1—Ratings and classifications of vignettes

Vignette

Moral foundation considered most clearly violated (among those who considered the act wrong)

Wrongness (SD)

Not wrong

Care (%)

Fairness (%)

Loyalty (%)

Authority (%)

Purity (%)

Liberty (%)

Someone throws a kitten as part of a joke, causing it to yelp on impact

4.5 (0.75)

0

84

4

0

1

8

3

Someone posts a picture of a person on Twitter without their knowledge, making fun of their weight e

3.96(0.95)

4

60

3

3

0

3

31

Someone creates an account on a website intended to help people commit adultery without their spouse's knowledge

3.84 (1.09)

6

18

28

30

2

22

0

Someone tells a dirty joke at a holocaust memorial

3.72 (1.27)

12

31

2

9

26

30

3

Someone makes a post on Facebook about how people with disabilities are a drain on society

3.61 (1.17)

8

52

18

2

1

5

22

Someone disposes of a small bag of garbage by throwing it into a nearby forest

3.54 (0.95)

11

33

3

0

17

47

12

Someone makes an obscene gesture in a cemetery for military veterans

3.42 (1.15)

8

14

1

14

44

23

4

Someone yells at a server at a restaurant because their meal is late d

3.35 (0.99)

9

62

4

2

5

6

22

Someone posts online about a private conversation they overheard containing what they consider offensive humor, including a picture of those involved in the conversation

3.31 (1.03)

8

32

5

25

0

8

30

Someone makes a joke about how members of a specific religious group are dumb

3.09 (1.29)

17

36

16

9

4

3

31

Someone participates in a non-violent white nationalist rally

2.86 (1.39)

31

16

33

7

6

11

27

Someone makes a post on Facebook about how worthless teachers are

2.85 (1.23)

22

34

4

5

37

4

15

Someone who is a United States citizen burns an American flag at a protest

2.73 (1.48)

31

2

1

53

39

4

1

Someone states that biological differences between men and women make men better suited to do certain types of work and women better suited to do other types of work

2.71 (1.35)

29

13

55

6

4

1

21

Someone makes a post on Twitter making fun of police officers

2.59 (1.23)

25

20

3

6

56

3

1

Someone posts pornographic self-photography online b

2.25 (1.41)

44

2

5

5

0

88

2

Someone posts on social media bragging about making out with multiple strangers the night before a

2.22 (1.27)

41

1

4

4

4

86

0

Someone brags on social media about drinking excessively to the point of vomiting c

2.19 (1.24)

43

6

4

3

0

85

1

Someone refuses to stand for the pledge of allegiance at a public event

2.13 (1.35)

47

2

5

33

57

2

2

Someone makes a public online post making fun of their political party, saying they will support the opposing party's candidate

1.74 (1.01)

58

10

8

66

6

4

6

n = 119. Percentages are rounded to the nearest whole percent. Superscripts denote those used to develop Study 2 scenarios (see Table 1).

Rights and permissions

Reprints and permissions

About this article

Check for updates. Verify currency and authenticity via CrossMark

Cite this article

Cook, W., Kuhn, K.M. Off-Duty Deviance in the Eye of the Beholder: Implications of Moral Foundations Theory in the Age of Social Media. J Bus Ethics 172, 605–620 (2021). https://doi.org/10.1007/s10551-020-04501-9

Download citation

  • Received:

  • Accepted:

  • Published:

  • Issue Date:

  • DOI: https://doi.org/10.1007/s10551-020-04501-9

Keywords

Navigation