Managing Uncertainties in Networks: A Network Approach to Problem Solving and Decision Making

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As public and private sector organizations work more frequently in partnership, managing uncertainties, problems and controversies becomes increasingly difficult. Despite sophisticated technology and knowledge, the strategic networks and games required to solve uncertainties becomes more complex and more important than ever before. This unique text examines such developments in the area of network strategy.

Differentiating itself from other policy network approaches which mainly have a research focus, this text has a managerial orientation, presenting strategies and management recommendations for public and private sector organizations as well as the analytical tools required by practitioners seeking to support their own internal decision-making and strategy formulation.

Tapping into the important and ever-growing area of risk and uncertainty management, this is a vital and long awaited staple for the arena, written by two leading authors in the field, and is key reading for students, scholars and policy makers seeking to understand the complexities of the network society.

 

Contents

Uncertainties in dealing with complex problems in the network society
1
12 Problem solving and decision making in the network society
2
wicked societal problems
6
the inadequacy of standard responses
7
a network perspective
9
16 Objectives research question and structure of this book
12
Analysis of uncertainties in dealing with complex problems in networks
17
Uncertainty about content knowledge conflicts and asymmetrical debates
19
64 Assessing the evolution and outcomes of policy games
122
65 A preview of Part 2
129
Management of uncertainties in dealing with complex problems in networks
131
Mapping uncertainties in games and networks
133
an overview
135
identification and analysis of arenas progress and stagnation
147
analysis of interactions relations and rules
151
the opportunities and limitations of a stepwise plan
158

22 Two responses to substantive uncertainty and their implications
24
problem frames and ambiguity
28
dealing with substantive uncertainty
37
Uncertainty and process problem solving as a strategic game
39
from rational model to game approach
42
33 The basic elements of the policy game
45
the fragmented nature of policy games as a source of uncertainty
51
problem solving at the crossroads of arenas and games
55
rounds impasses and breakthroughs
59
impacts on content process and institutions
61
dealing with strategic uncertainty
65
Uncertainty and institutions patterns rules and trust
66
42 Towards an institutional network theory
69
an interlude
74
a social infrastructure
77
45 Trust as a help against uncertainty
82
closedness complexity and change
87
Uncertainties and governments old and new responses
90
a problematic doctrine
91
central norms and consultation
95
markets and contracts as an answer to uncertainty
101
horizontal steering and cooperation as an answer to uncertainty
107
governance and the need for network management
111
Summing up Dealing with uncertainties in networks
113
63 Explanations for the evolution and outcome of policy games in networks
115
Managing content furthering crossframe reflection and the creation of negotiated knowledge
160
82 Improving frame reflection and crossframe learning
161
the furtherance of negotiated knowledge
175
conditions for cognitive learning
183
Managing the game Selective couplings rules of the game and process management
184
general principles
186
93 Game management as couplings and decouplings of actors arenas and games
188
94 Game management as furthering the creation of the rules of the game
192
95 Game management as facilitating the game
203
conditions for managing strategic uncertainties
210
Managing the network strategies for institutional design
212
tinkering at the foundation of the network
215
reframing
226
a matter of patience
230
a design proposal
232
the possibilities and pitfalls of institutional design
239
Managing uncertainties in networks
240
disentanglers and entanglers
241
the repertoire of strategies
243
114 The choice of network management strategies
249
115 Some reflections upon the management of uncertainties
257
Bibliography
261
Index
278
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Page 266 - De invhed van netwerkregels op de herstructurering van naoorlogse wijken, Delft: Eburon. Klijn, EH (1996a) Analysing and managing policy processes in complex networks, in: Administration and Society, 28 (1): 90-119. Klijn, EH (1997) Policy networks: an overview, in: WJ.M. Kickert, EH Klijn andJ.FM Koppenjan (eds) (1997) Managing Complex Networks; Strategies for the Public Sector, London: Sage: 14-34. Klijn, EH (2001) Rules as institutional context for decision making in networks; the approach to...

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