Skip to main content

Advertisement

Log in

Safety Culture, Moral Disengagement, and Accident Underreporting

  • Published:
Journal of Business Ethics Aims and scope Submit manuscript

Abstract

Moral disengagement (MD) is the process by which individuals mitigate the consequences of their own violations of moral standards. Although MD is understood to be co-determined by culture norms, no study has yet explored the extent to which MD applied to safety at work (JS-MD) fosters safety violations (e.g., accident underreporting), nor the role of organizational culture as a predictor of JS-MD. The current study seeks to address this gap in the literature by examining individual- (MD) and organizational-level (culture) factors that explain why employees fail to report workplace accidents. We tested a latent variable structural model positing organizational culture typologies (autocratic, bureaucratic, clan-patronage, technocratic, and cooperative) as predictors of JS-MD, which in turn is expected to mediate the relationship with accident underreporting. Using data from 1033 employees in 28 Italian organizations, findings suggest that bureaucratic safety culture was related to lower levels of JS-MD, whereas technocratic safety culture was related to greater JS-MD. In turn, JS-MD positively predicted employee accident underreporting and fully mediated the relationship between culture and underreporting. Theoretical and practical implications are discussed in light of the increasing focus on underreporting as well as the adverse individual and organizational consequences of failing to report workplace accidents.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Fig. 1

Similar content being viewed by others

Notes

  1. Because we utilized a convenience sample, we also tested our results controlling for age and gender. Gender was the only variable significantly correlated with both accident underreporting and MD. Therefore, it was tested as an additional control variable in our hypothesized structural model. Notably, our results did not change after controlling for this sample demographic (results are available upon request to the authors). Therefore, we can rule out the hypothesis that these demographics are potential convenience sample bias that exert a significant influence on the activation of MD or accident underreporting.

  2. Because not all employees experienced a workplace accident, we ran an alternative regression analysis to test whether the strength and direction of the relationship between MD and underreporting remained consistent when restricting our sample to only include those individuals who actually experienced a workplace accident. After controlling for type of contract, public versus private sector, and managerial status, we found that MD remained a significant predictor of underreporting, F(1, 153) = 7.52, p < .007, ΔR 2 = .05. Notably, the beta coefficient was .22, which is nearly identical with the SEM results reported using the full sample where the path coefficient was .24.

References

  • Ajzen, I. (1991). The theory of planned behavior. Organizational Behavior and Human Decision Processes, 50, 179–211.

    Article  Google Scholar 

  • Aquino, K., Reed, A., Thau, S., & Freeman, D. (2007). A grotesque and dark beauty: How moral identity and mechanisms of moral disengagement influence cognitive and emotional reactions to war. Journal of Experimental Social Psychology, 43, 385–392.

    Article  Google Scholar 

  • Bandura, A. (1986). Social foundations of thought and action: A social cognitive theory. Englewood Cliffs, NJ: Prentice-Hall.

    Google Scholar 

  • Bandura, A. (1990). Mechanisms of moral disengagement. In W. Reich (Ed.), Origins of terrorism: Psychologies, ideologies, theologies, states of mind (pp. 161–191). Cambridge: Cambridge University Press.

    Google Scholar 

  • Bandura, A. (1999). Moral disengagement in the perpetration of inhumanities. Personality and Social Psychology Review, 3(3), 193–209.

    Article  Google Scholar 

  • Bandura, A. (2002). Social cognitive theory in cultural contest. Applied Psychology: An International Review, 51(2), 269–290.

    Article  Google Scholar 

  • Bandura, A., Barbaranelli, C., Caprara, G. V., & Pastorelli, C. (1996). Mechanisms of moral disengagement in the exercise of moral agency. Journal of Personality and Social Psychology, 71, 364–374.

    Article  Google Scholar 

  • Bandura, A., Caprara, G. V., Barbaranelli, C., Pastorelli, C., & Regalia, C. (2001). Sociocognitive self-regulatory mechanisms governing transgressive behavior. Journal of Personality and Social Psychology, 80, 125–135.

    Article  Google Scholar 

  • Bandura, A., Caprara, G. V., & Zsolnai, L. (2000). Corporate transgressions through moral disengagement. Journal of Human Values, 6(1), 57–64.

    Article  Google Scholar 

  • Barbaranelli, C., & Perna, A. (2004). Meccanismi di disimpegno morale nell’applicazione delle normative sulla sicurezza: contributo empirico [Mechanisms of Moral Disengagement in the application of safety norms in the workplace]. Risorsa Uomo, 10, 393–415.

    Google Scholar 

  • Barsky, A. (2011). Investigating the effects of moral disengagement and participation on unethical work behavior. Journal of Business Ethics, 104(1), 59–75.

    Article  Google Scholar 

  • Boden, L. I., Biddle, E. A., & Spieler, E. A. (2001). Social and economic impacts of workplace illness and injury: Current and future directions for research. American Journal of Industrial Medicine, 40, 398–402.

    Article  Google Scholar 

  • Boden, L., & Ozonoff, A. (2008). Capture–recapture estimates of nonfatal workplace injury rates. Annals of Epidemiology, 18(6), 500–506.

    Article  Google Scholar 

  • Caprara, G. V., Fida, R., Vecchione, M., Tramontano, C., & Barbaranelli, C. (2009). Assessing civic moral disengagement: Dimensionality and construct validity. Personality and Individual Differences, 47, 504–509.

    Article  Google Scholar 

  • Clarke, S. (1999). Perceptions of organizational safety: Implications for the development of safety culture. Journal of Organizational Behaviour, 20, 185–198.

    Article  Google Scholar 

  • DeJoy, D. M. (2005). Behavior change versus culture change: Divergent approaches to managing workplace safety. Safety Science, 43(2), 105–129.

    Article  Google Scholar 

  • Enriquez, E. (1970). I tipi di strutture decisionali. In AA. VV., Les problemes de gestion des enterprises. Paris: Dunod.

  • Eurispes. (2010). Rapporto Italia 2010 [Italy Report 2010]. Retrieved from: http://eurispes.eu/content/rapporto-italia-2010.

  • European Agency for Safety and Health at Work. (2013). Healthy Workplaces. Working together for risk prevention. European Agency for Safety and Health at work. Retrieved from: https://osha.europa.eu/en/publications/reports/european-good-practice-awards-2012-2013.

  • European Agency for Safety and Health at Work. (2014). Management Leadership. Retrieved from: https://osha.europa.eu/en/topics/management-leadership/index_html.

  • Fabiano, B., Currò, F., & Pastorino, R. (2001). Occupational injuries in Italy: Risk factors and long term trend (1951–1998). Occupational and Environmental Medicine, 58(5), 330–338.

    Article  Google Scholar 

  • Fabiano, B., Currò, F., Reverberi, A. P., & Pastorino, R. (2008). A statistical study on temporary work and occupational accidents: Specific risk factors and risk management strategies. Safety Science, 46(3), 535–544.

    Article  Google Scholar 

  • Fida, R., Paciello, M., Tramontano, C., Fontaine, R. G., Barbaranelli, C., & Farnese, M. L. (2014). An integrative approach to understanding counterproductive work behavior: The roles of stressors, negative emotions, and moral disengagement. Journal of Business Ethics,. doi:10.1007/s10551-014-2209-5.

    Google Scholar 

  • Heck, R. H., & Thomas, S. L. (2000). An introduction to multilevel modeling techniques (p. 209). Mahwah, NJ: Erlbaum & Associates.

    Google Scholar 

  • Hox, J. (2002). Multilevel analysis: Techniques and applications. Mahwah, NJ: Lawrence Erlbaum Associates.

    Google Scholar 

  • Jones, T. M. (1991). Ethical decision- making by individuals in organizations: An issue contingent model. Academy of Management Review, 16, 366–395.

    Google Scholar 

  • Landsbergis, P. A., Cahill, J., & Schnall, P. (1999). The impact of lean production and related new systems of work organization on worker health. Journal of Occupational Health Psychology, 4(2), 108–130.

    Article  Google Scholar 

  • Lusk, S., Ronis, D., & Baer, L. (1995). A comparison of multiple indicators: Observations, supervisor report, and self-report measures of worker’s hearing protection use. Evaluation and the Health Professions, 18(1), 51–63.

    Article  Google Scholar 

  • Mayer, D. M., Kuenzi, M., & Greenbaum, R. L. (2009). Making ethical climate a mainstream management topic: A review, critique, and prescription for the empirical research on ethical climate. In D. D. Cremer (Ed.), Psychological perspectives on ethical behavior and decision making (pp. 181–213). Greenwich, CT: Information Age.

    Google Scholar 

  • Moore, C., Detert, J. R., Treviňo, L. K., Baker, V. L., & Mayer, D. M. (2012). Why employees do bad things: Moral disengagement and unethical organizational behavior. Personnel Psychology, 65(1), 1–48.

    Article  Google Scholar 

  • Muthén, L. K., & Muthén, B. O. (1998–2012). Mplus user’s guide (7th ed.). Los Angeles: Muthén & Muthén.

  • National Institute for Insurance against Accidents at Work [Istituto Nazionale per l’Assicurazione contro gli Infortuni sul Lavoro - INAIL]. (2011). Rapporto Annuale 2010 [Annual Report 2010]. Retrieved from: http://www.inail.it/.

  • Neal, A., Griffin, M. A., & Hart, P. M. (2000). The impact of organizational climate on safety climate and individual behavior. Safety Science, 34, 99–109.

    Article  Google Scholar 

  • Occupational Safety and Health Administration. (1993). Process Safety Management Guidelines for Compliance. Retrieved from: https://www.osha.gov/Publications/osha3133.html.

  • Payne, R. (2000). Climate and culture: How close can they get? In N. M. Ashkanasy, C. P. M. Wilderom, & M. P. Peterson (Eds.), Handbook of organizational culture and climate. Thousand Oaks, CA: Sage.

    Google Scholar 

  • Petitta L., Barbaranelli C., & Probst T. (2012). Cross-cultural validation of the Intensity & Strength Organizational Culture Questionnaire. In L. Petitta (Chair), Understanding the culture and climate underpinnings of organizational effectiveness. Paper presented at the 27th Conference SIOP (Society for Industrial and Organizational Psychology), San Diego, CA, 26–28 April.

  • Petitta, L., Barbaranelli, C., & Probst, T. (2014). Intensity and strength organizational culture questionnaire. Manual. Firenze: Hogrefe Italia.

    Google Scholar 

  • Pransky, F. N., Pransky, G., Snyder, T., Dembe, A., Himmelstein, J., et al. (1999). Under-reporting of work-related disorders in the workplace: A case study and review of the literature. Ergonomics, 42(1), 171–182.

    Article  Google Scholar 

  • Preacher, K. J. (2006). Quantifying parsimony in structural equation modeling. Multivariate Behavioral Research, 41(3), 227–259.

    Article  Google Scholar 

  • Probst, T. M. (2002). Layoffs and tradeoffs: Production, quality, and safety demands under the threat of job loss. Journal of Occupational Health Psychology, 7(3), 211–220.

    Article  Google Scholar 

  • Probst, T. M. (2013). Organizational safety climate, supervisor safety leadership, and accident under-reporting. In A. Krauss (Chair), Digging deeper into the safety leadershipSafety outcome relationship. Paper presented to the annual conference of the Society for Industrial and Organizational Psychology, Houston, TX.

  • Probst, T. M., Barbaranelli, C., & Petitta, L. (2013). The relationship between job insecurity and accident under-reporting: A test in two countries. Work & Stress, 27(4), 383–402.

    Article  Google Scholar 

  • Probst, T. M., Brubaker, T. L., & Barsotti, A. (2008). Organizational under-reporting of injury rates: An examination of the moderating effect of organizational safety climate. Journal of Applied Psychology, 93(5), 1147–1154.

    Article  Google Scholar 

  • Probst, T. M., & Estrada, A. X. (2010). Accident under-reporting among employees: Testing the moderating influence of safety climate and supervisor enforcement of safety practices. Accident Analysis and Prevention, 42, 1438–1444.

    Article  Google Scholar 

  • Probst, T. M., & Graso, M. (2011). Reporting and investigating accidents: Recognizing the tip of the iceberg. In S. Clarke, C. Cooper, & R. Burke (Eds.), Occupational health and safety: Psychological and behavioral challenges. Gower: Surrey, United Kingdom.

    Google Scholar 

  • Probst, T. M., & Graso, M. (2013). Pressure to produce = pressure to reduce accident reporting? Accident Analysis and Prevention, 59, 580–587.

    Article  Google Scholar 

  • Quinlan, M. (1999). The implications of labour market restructuring in industrialized societies for occupational health and safety. Economic and Industrial Democracy, 20(3), 427–460.

    Article  Google Scholar 

  • Quinlan, M., & Mayhew, C. (1999). Precarious employment and workers’ compensation. International Journal of Law and Psychiatry, 22(5), 491–520.

  • Rest, J. R. (1986). Moral development: Advances in research and theory. New York: Praeger Publishers.

    Google Scholar 

  • Rosenman, K. D., Kalush, A., Reilly, M. J., Gardiner, J. C., Reeves, M., & Luo, Z. (2006). How much work-related injury and illness is missed by the current national surveillance system? Journal of Occupational & Environment Medicine, 48, 357–365.

    Article  Google Scholar 

  • Rousseau, D., & Fried, Y. (2001). Location, location, location: Contextualizing organizational research. Journal of Organizational Behavior, 22, 1–33.

    Article  Google Scholar 

  • Schein, E. H. (1985). Organizational culture and leadership: A dynamic view. San Francisco: Jossey-Bass.

    Google Scholar 

  • Shannon, H. S., & Lowe, G. S. (2002). How many injured workers do not file claims for workers’ compensation benefits? American Journal of Industrial Medicine, 42(6), 467–473.

  • Shu, L. L., Gino, F., & Bazerman, M. H. (2011). Dishonest deed, clear conscience: When cheating leads to moral disengagement and motivated forgetting. Personality and Social Psychology Bulletin, 37, 330–349.

    Article  Google Scholar 

  • Sinclair, R. R., & Tetrick, L. E. (2004). Pay and benefits: The role of compensation systems in workplace safety. In J. Barling & M. R. Frone (Eds.), The psychology of workplace safety (pp. 181–201). Washington, DC: American Psychological Association.

    Chapter  Google Scholar 

  • Smecko, T., & Hayes, B. (1999). Measuring compliance with safety behaviors at work. Paper presented at the 14th Annual Conference of the Society for Industrial and Organizational Psychology, April 30–May 2, Atlanta, USA.

  • Tabachnick, B. G., & Fidell, L. S. (2007). Using multivariate statistics. New York: HarperCollins.

    Google Scholar 

  • Trevino, L. K. (1986). Ethical decision making in organizations: A person-situation interactionist model. Academy of Management Review, 11(3), 601–617.

    Google Scholar 

  • Webb, G. R., Redman, S., Wilkinson, C., & Sanson-Fisher, R. W. (1989). Filtering effects in reporting work injuries. Accident Analysis and Prevention, 21, 115–123.

    Article  Google Scholar 

  • Westaby, J. (2005). Behavioral reasoning theory: Identifying new linkages underlying intentions and behavior. Organizational Behavior and Human Decision Processes, 98(2), 97–120.

    Article  Google Scholar 

  • Westaby, J. D., Probst, T. M., & Lee, B. C. (2010). Leadership decision-making: A behavioral reasoning theory analysis. The Leadership Quarterly, 21, 481–495.

    Article  Google Scholar 

  • White, J., Bandura, A., & Bero, L. A. (2009). Moral disengagement in the corporate world. Accountability in Research: Policies and Quality Assurance, 16(1), 41–74.

    Article  Google Scholar 

  • Zohar, D., & Luria, G. (2003). Organizational meta-scripts as a source of high reliability: The case of an army armoured brigade. Journal of Organizational Behavior, 24(7), 837–859.

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Laura Petitta.

Appendix 1

Appendix 1

See Table 2.

Rights and permissions

Reprints and permissions

About this article

Check for updates. Verify currency and authenticity via CrossMark

Cite this article

Petitta, L., Probst, T.M. & Barbaranelli, C. Safety Culture, Moral Disengagement, and Accident Underreporting. J Bus Ethics 141, 489–504 (2017). https://doi.org/10.1007/s10551-015-2694-1

Download citation

  • Received:

  • Accepted:

  • Published:

  • Issue Date:

  • DOI: https://doi.org/10.1007/s10551-015-2694-1

Keywords

Navigation