The key role played by online platforms in the neo-intermediation of the public debate requires a review of current tools for mapping the digital information ecosystem, highlighting the political nature of such an analysis: Starting from a synoptic overview of the main models of platform governance, we try to understand whether the ongoing European shift towards the Limited Government Regulation (LGR) model will be able to counterbalance the “systemic opinion power” of the giant platforms and restore the “health” of the (...) digital information ecosystem. A close analysis of the European Digital Services Act (DSA) has highlighted some limitations in achieving its goals, because of the features of the LGR on the one hand, and the disruptive features of the algorithmic neo-intermediation phenomenon on the other. Thus, we suggest a tripartite regulatory model, that can be defined as “neo-editorial accountability.” However, increasing users’ critical algorithmic awareness is an essential prerequisite for implementing the suggested template, and mitigating an outstanding effect of the LGR model: the normalization of the ideological assumptions underlying informational capitalism. (shrink)

Taken at face value the introduction in 2021 of Australia’s News Media and Digital Platforms Mandatory Bargaining Code (“the Code”) may appear “world leading,” innovative, and, in general, a productive and strategic intervention to reverse the decline of public interest journalism. It is claimed that in the Australian news industry context, an annual transfer of around $200 million between two platform companies – Google and Meta – and news businesses has now been put in place (Sims, 2022). All major news (...) media companies in Australia, if not smaller more independent ones, have greatly benefitted from the new Code, and anecdotally it appears that the funding has resulted in the creation of significant numbers of new journalists being hired. Yet the exact investment destination and ultimate beneficiaries of the funding are not known beyond the corporate walls of the recipients. The article points to the transparency and sustainability problems inherent to the new Code, arguing that an alternative approach to funding public interest journalism might be a levy funded by the platforms. (shrink)

This study examines how Meta as a company of various social media platforms communicates the disinformation crisis. Social media platforms are seen as a breeding ground for disinformation, and companies like Meta risk not only suffering reputational damage but also being further regulated by national and international legislation. We consider in this paper the news stories that Meta posted on the topic of disinformation on its own website between 2016 and 2022 as crisis communication, and build on insights from this (...) domain that discuss some key response strategies. In this way, we conclude that Meta’s communication can be seen as crisis communication, and that it uses strategies such as addressing different stakeholders, sticking to key messages when discussing the interventions, and holding itself responsible for finding a solution rather than for the problem of disinformation itself. These insights contribute to understanding how Meta seeks to validate its legitimacy during this ongoing crisis, and how it engages in self-regulation. (shrink)

This paper analyzes the internet policy discourse regarding the German Network Enforcement Act (NetzDG) in different media settings. We examine the conversation about this highly controversial anti-hate speech law on IT blogs, websites, and in daily German newspapers. We compare the positions brought forward in these different media environments concerning one of the most important topics within the discussion about the NetzDG, specifically the question of whether or not the law will result in censorship, limiting users’ freedom of expression. We (...) employ pretrained transformer-based language models to detect and quantify recurring arguments in the debate. (shrink)

Artificial intelligence and automation have become pervasive in news media, influencing journalism from news gathering to news distribution. As algorithms are increasingly determining editorial decisions, specific concerns have been raised with regard to the responsible and accountable use of AI-driven tools by news media, encompassing new regulatory and ethical questions. This contribution aims to analyze whether and to what extent the use of AI technology in news media and journalism is currently regulated and debated within the European Union and the (...) Council of Europe. Through a document analysis of official policy documents, combined with a data mining approach and an inductive thematic analysis, the study looks at how news media are dealt with, in particular regarding their responsibilities towards their users and society. The findings show that regulatory frameworks about AI rarely include media, but if they do, they associate them with issues such as disinformation, data, and AI literacy, as well as diversity, plurality, and social responsibility. (shrink)

Times of uncertainty and fear were brought on by Covid-19. The ongoing pandemic is a fruitful ground for fake news, as citizens try to find explanations that fit into their worldviews. This process polarizes society and creates echo chambers amplified by recommender systems. Our main goal is to detect anti-vaxxer echo chambers in Serbia by analyzing online reactions to the recent detention of prominent anti-vaxxer Dr. Jovana Stojkovic. A content analysis of online comments is deployed in anti-regime left-leaning, anti-regime right-leaning, (...) and pro-government media to explore attitudes towards a vaccination conspiracy theory, police action towards anti-vaxxers, and the government crisis response team. We clearly identify the anti-vaccine echo chamber among commentators of anti-regime right-leaning media (YouTube podcasts). Additionally, we describe attitudes expressed around issues related to vaccination. Limitations and implications for future research are discussed. (shrink)

To date, the role of user behavior in the formation of politically homogeneous online environments (oftentimes called echo chambers) is not fully understood. Building on selective exposure research, we introduce the notion of selective political friending, that is, the preference for political like-mindedness in social affiliations on social networking sites. In a pre-registered laboratory experiment with users of social networking sites in Germany (N = 199), we find that users preferably build connections with those who share their opinions toward controversial (...) political issues. Political like-mindedness outperforms other friending criteria such as popularity or career-related fit with another user. Political friending is pronounced when individuals’ pre-existing opinions are strong. The present study points to the necessity to take the motivational complexity into account when studying phenomena linked to political homogeneity on SNS. (shrink)

Societally salient issues, like migration, stimulate user engagement with political parties on social media. This user engagement, in turn, is associated with political behavior, such as voting. Nonetheless, few studies so far have investigated the interaction between these factors. We examine how anti-immigration attitudes are associated with user engagement with political parties on social media. In this study, user engagement is understood as following political parties on social media. Through online data that were collected in October 2019 among adults (N= (...) 1,000) in Belgium, we investigate how attitudes and user engagement are associated with voting behavior. Results suggest that attitudes towards migration are associated with user engagement with both left and right-wing parties on social media. Moreover, these attitudes and user engagement – and the interaction between the two – are related to voting behavior: being against (being in favor of) migration and following right-wing (left-wing) parties on social media is associated with a higher likelihood of voting for a right-wing (left-wing) party. (shrink)

Previous studies have shown that identification and self-referencing can both function as mechanisms of narrative persuasion. However, it is not yet clear whether they are compatible and can work together in bringing about persuasive effects of narratives, or not. Therefore, this study examines both identification and self-referencing and studies their relation and effects. A 2x2 between-subjects experiment was conducted among 185 student participants, with the factors ‘perspective’ (1st vs. 3rd person) to influence identification and ‘similarity’ (young student protagonist vs. older (...) working protagonist) to influence self-referencing. Results showed that identification mediated indirect effects of perspective on story-consistent belief and self-referencing mediated indirect effects of similarity on story-consistent belief. Moreover, identification and self-referencing serially mediated indirect effects on story-consistent belief. These results indicate that identification and self-referencing are compatible processes which can work together as mechanisms of narrative persuasion. (shrink)

In 2015, the Israeli newspaper Yedioth Ahronoth began a campaign against Sweden’s Foreign Minister, Margot Wallström, who is considered a prominent critic of Israeli policy in Palestine. The campaign included various aspects of media bias on both the gender and the ethnopolitical levels and thus raised the question of a possible relationship between these two types of biases. Studies in relation to political communication and gender have traditionally focused on the media coverage of domestic male and female politicians. The present (...) study attempts to examine the gender media coverage of prominent international political actors. It performs a mixed content analysis of 529 news items from three Israeli online newspapers, reports, and articles, which cover world-renowned public figures (among them, Wallström). Each news item is coded into three gender-coverage frames. Additionally, a critical reading of the journalistic texts is conducted. The findings reveal that the combination of the two types of biases, the gender and the political, escalates the media sensation and stereotyping. (shrink)

The paper examines the media attention given to the Norwegian Progress Party (FrP) during the parliamentary elections in which it participated between 1973 and 2017. Particular attention is paid to the ideas of media populism and the so-called life-cycle model that outlines the relationship between the different media types and a populist movement regarding its life span. Our data consist of media coverage of the parliamentary election campaigns in Norway in Verdens Gang’s (tabloid) and Aftenposten’s (legacy) newspapers between 1973 and (...) 2017 in general (n=16,536) and the FrP’s media attention in these two major newspapers in particular (n=1,671). The research method employed was a quantitative content analysis. The media coverage of the FrP follows somewhat the life-cycle model, but the party’s internal development and status in the political field, immigration as an individual issue, and changes in political and the media environments seem more important factors for the media attention. (shrink)

Social media are increasingly important in the news menu of media users. Differences in news production processes between traditional and social media may lead to differences in how political and social issues are depicted, and this may, eventually, have consequences for the information that reaches citizens about an issue. Against this background, this study compares content across the two media types to examine whether and how the framing of a sociopolitical issue differs between newspaper articles and posts on social media. (...) The empirical analyses are based on a content analysis of newspaper articles (n = 414) and social media messages (n = 2,771) conducted in the context of the socially contested issue of raising the retirement age in the Netherlands. Findings suggest that different content production processes can still lead to similar outcomes as both media types emphasize problems with (instead of solutions to) the retirement age issue. Our findings also confirm differences across traditional and social media, although these differences are substantially relatively small. While traditional news media emphasize conflict-related frames more often than social media, social media present more frame diversity in solutions. (shrink)

Although health matters are commonly discussed in various social contexts, health-related interpersonal communication still remains a black box in health communication research. Bringing together research from the fields of health communication and interpersonal communication, we therefore examine how people communicate about health and illness in their everyday lives. Based on Channel Complementary Theory and the concept of communication repertoires, we focus on a) the communication partners, b) the communication channels, and c) the communication patterns relevant to health-related interpersonal communication. We (...) conducted a qualitative study with 22 semi-structured online interviews combined with ego-centered network maps. Findings show that a) what is discussed with whom depends on the intimacy of the relationship, topic sensitivity, and partners’ personal characteristics, b) face-to-face communication is the preferred way of communicating, and c) (a-)symmetry of roles, (in)formality, and intimacy of the relationship influence communication. (shrink)

This paper provides critical insights into the inclusion of sexual minorities in Flemish fictional TV shows aimed at children. Narratives including LGBT+ characters and non-normative gender performances have gained presence, and especially Nordic and Dutch productions have been acknowledged for their inclusive storytelling. Following up on this premise, our study analyzes five Flemish programs aimed at children aged six to twelve, which all include at least one character who identifies as LGBT+. Our analysis concludes that Flemish children’s productions show a (...) visible willingness to include diversified and inclusive storytelling. However, the assimilationist venture of minimizing the ‘otherness’ of non-heterosexual characters has led to a rather homogenous and normative portrayal of these characters. More stereotypical representations like frivolous singing hairdressers have now been replaced by rather heteronormative and gender-conforming characters. Not confining representations to either end of the spectrum are a necessity if Flemish children’s television wants its audience to understand the diversified range of sexual and gender identities. (shrink)

In the post-broadcast era, public service media (PSM) organizations have to innovate, stay up-to-date with new ways of consuming content, and experiment with the manifold opportunities that interactivity offers for audience engagement. At the same time, they are still obligated to achieve their public service remit and guarantee that services comply with values such as universality, diversity, creativity, and innovation. This article analyzes the innovation policies and strategies of PSM to understand if these are shifting from a technology-centric to a (...) user-centric approach. It evaluates what areas of innovation are prioritized by both policy-makers and public broadcasters and whether these areas correspond with the innovation goals entrusted to PSM organizations by scholars. To this end, we adopted a multi-case study approach. The focus is on three public broadcasters of varying size and situated in different political, cultural, and economic backgrounds: RTVE (Spain), RTÉ (Ireland), and VRT (Belgium). Based on a qualitative document analysis, we conclude that innovation remains largely technology-centric. Strategies are oriented to the implementation of new technologies, the digital distribution of the content, and the collaboration with external partners. However, these public broadcasters have not yet promoted concrete actions to encourage the participation of their audiences. (shrink)

This article investigates how all the main quality and tabloid newspapers and the television newscasts of the main broadcasters in Czechia and Slovakia framed immigrants, what the tone of the employed frames was, and who the main framing actors were before and during the EU refugee crisis (2013–2016). Using quantitative content analysis (N = 7,910), we show that security and cultural frames are most commonly employed while the victimization frame is much less common. Whereas tabloids use the security and cultural (...) frames more often, the victimization, economic and administrative frames are more often invoked in quality media. We also show that the framing of immigrants is predominantly negative, and that the security and cultural are the most negatively valenced frames. Finally, we document a dominance of political actors and the practical invisibility of immigrants and refugees in the media coverage. (shrink)

The impact of social media influencers (SMIs) on brand-related outcomes has been well researched, yet whether this influence also impacts political participation and what role the relationship between SMIs and their audiences play has not been sufficiently examined to date. Basing this study on the Balance Model, I investigated the potential of an unlikely vs. a likely source and the role of similarity with a SMI based on a shared topic interest to elicit the intention for political action in an (...) experimental study (n = 222). The perceived similarity with the SMI was examined as a mediator and the role of the shared topic interest with the SMI as a potential moderator. The results indicate that a likely source for political information generated a greater topic fit. The perceived similarity with the source depended on the shared topic interest between the source and the participants. This is a key finding, as perceived similarity with the source in turn predicted the intention to take political action, which positively activated participants who shared the topic interest of the unlikely source even if they did not indicate a topic interest in politics. Thus, a shared interest with a SMI might make even those not interested in politics more open to political participation. (shrink)

This article focuses on how exposure to different media genres relates to two components of attitudes, Muslims as a group and Islam as a religion. It also highlights how these components mediate the relationship between media exposure and behavioral intention, namely voting intention towards banning veiling in public spaces. The analysis builds on an online survey conducted in Switzerland. We found that exposure to specific media genres is not equally associated with attitudes towards Muslims versus attitudes towards Islam. Contrary to (...) our expectation, we did not find the association to be stronger when it came to influencing attitudes towards Muslims as compared to influencing attitudes towards Islam. However, our findings clearly showed that it matters whether people consume news via television or newspapers, especially mass-market (commercial television and tabloids) versus upmarket news (public television and quality newspapers). Attitudes towards Muslims living in Switzerland are more negative among those consuming mass-market news than those consuming upmarket news. Anti-Islam attitudes, however, were only associated with reading newspapers—both tabloids and quality newspapers. The findings provided only partial support for the mediating role of attitudes towards Muslims and Islam concerning the indirect relation between media exposure and voting intention towards banning veiling. (shrink)

In the context of the long-lasting coronavirus crisis, this study examines the occurrence, causes, and consequences of issue fatigue – a phenomenon that refers to a feeling of annoyance with an issue that is repeated continually in the news. Using data obtained from a representative two-wave panel survey conducted online in April and May 2020 (n = 1,232) in Germany, the study employed a cross-lagged panel model to examine longitudinal relations. First, the results indicate that a considerable share of the (...) German population already felt fatigued with the coronavirus issue in April, and that this proportion increased by May. Second, in terms of causes, the results show that perceptions of low news credibility and perceived “victimization” of other topics caused high levels of issue fatigue. However, effects of the reverse direction were also present, pointing to a mutual reinforcement of issue fatigue and media perceptions. Third, regarding consequences, the results reveal that recipients experiencing issue fatigue increasingly avoided coronavirus news, and also tended to disregard coronavirus hygiene rules. (shrink)

Children’s movies and animated cartoons today increasingly include homosexual characters, which can be welcomed from an equal-rights perspective. Yet, an intensive public debate has been initiated regarding the (age) appropriateness of such depictions. So far, it is unclear how heterosexual adults react to the presence of gay characters in children’s animated cartoons. Drawing from social identity theory, we conducted an experiment in Germany. Using the Powtoon animation software, we created two versions of a trailer of a fictitious animated cartoon based (...) on two almost identical storylines – one involving a heterosexual couple and the other a lesbian couple. Participants were exposed to only one version. Results of the experiment revealed that adults gave higher age ratings to the version that featured the lesbian couple. Yet, this effect was moderated, with only center- to right-leaning persons being affected. No effects were detected for left-leaning individuals. An exploratory analysis further revealed a moderation effect for individuals who believed in protection myths (i. e., protecting children from exposure to homosexuality), resulting in them giving higher age ratings compared to people who did not believe in protection myths. Implications are discussed, and age-rating measures are proposed for examining reactions to gay characters in communication research. (shrink)