Measuring knowledge management maturity at HEI to enhance performance-an empirical study at Al-Azhar University in Palestine
International Journal of Commerce and Management Research 2 (5):55-62 (2016)
AbstractThis paper aims to assess knowledge management maturity at HEI to determine the most effecting variables on knowledge management that enhance the total performance of the organization. This study was applied on Al-Azhar University in Gaza strip, Palestine. This paper depends on Asian productivity organization model that used to assess KM maturity. Second dimension assess high performance was developed by the authors. The controlled sample was (364). Several statistical tools were used for data analysis and hypotheses testing, including reliability Correlation using Cronbach’s alpha, “ANOVA”, Simple Linear Regression and Step Wise Regression. The overall findings of the current study suggest that KMM is suitable for measuring and lead to enhance high performance. KMM assessment shows that the university maturity level is in level three. Findings also support the main hypothesis and it is subhypotheses. The most important factors effecting high performance are: Processes, KM leadership, People, KM Outcomes, Knowledge Process. Furthermore the current study is unique by the virtue of its nature, scope and way of implied investigation, as it is the first study at HEI in Palestine explores the status of KMM using the Asian productivity model.
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Citations of this work
The Relationship Between Performance Standards and Achieving the Objectives of Supervision at the Islamic University in Gaza.Ashraf A. M. Salama, Mazen Al Shobaki, Samy S. Abu-Naser, Abed Alfetah M. AlFerjany & Youssef M. Abu Amuna - 2018 - International Journal of Engineering and Information Systems (IJEAIS) 1 (10):89-101.
Decision Support Systems and its Role in Developing the Universities Strategic Management: Islamic University in Gaza as a Case Study.Mazen J. Al Shobaki & Samy S. Abu Naser - 2016 - International Journal of Advanced Research and Development 1 (10):33-47.
Computerized Management Information Systems Resources and Their Relationship to the Development of Performance in the Electricity Distribution Company in Gaza.Samy S. Abu Naser & Mazen J. Al Shobaki - 2016 - EUROPEAN ACADEMIC RESEARCH 4 (8):6969-7002.
KM Maturity Factors Affecting High Performance in Universities.Samy S. Abu Naser, Mazen J. Al Shobaki & Youssef M. Abu Amuna - 2016 - International Journal of Information Technology and Electrical Engineering 5 (5):46-56.
Computerized MIS Resources and Their Relationship to the Development of Performance in the Electricity Distribution Company in Gaza.Samy S. Abu Naser & Mazen J. Al Shobaki - 2016 - EUROPEAN ACADEMIC RESEARCH 4 (8):1-22.
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