Samy S. Abu-Naser
North Dakota State University (PhD)
The research aims to identify the learning organizations and their role in achieving organizational excellence in the Palestinian universities in Gaza Strip. The researchers used descriptive analytical approach and used the questionnaire as a tool for information gathering. The questionnaires were distributed to senior management in the Palestinian universities. The study population reached (344) employees in senior management is dispersed over (3) Palestinian universities. A stratified random sample of (182) workers from the Palestinian universities was selected and the recovery rate was (69.2%). Statistical analysis (SPSS) program was used for analysis and processing the data. The research found the following results: there is a fair degree of approval on "cognitive dimension", there is a high approval about the importance of "organizational dimension", there is moderately consent of the importance of "Community dimension", there is a large degree of consent about the importance of axis of the "leadership excellence", there is a large degree of consent about the importance of axis of the "service-excellence", there is a fair degree approval about the importance of the axis of "cognitive excellence", and there is a moderately consent of the importance of "Organizational Excellence". The research found a group of recommendations including: the need to develop appropriate strategies for the University, employ modern technology in information systems, in addition to provide appropriate environment that achieve learning organizations, develop technological infrastructure, adopt universities for knowledge management in the academic and administrative departments because knowledge is the core of the work of these departments, create technological incubators in universities to adopt excellence academic research projects, and protected them, support them, and market them. Establishing of centers of excellence for scientific research in the university.The need for cooperation and coordination between local, Arab and international universities for the exchange of knowledge, information, and participation programs and training courses, as it provides an opportunity to develop the capabilities and skills of personnel and expertise.
Keywords Learning organizations  organizational excellence  the Palestinian higher educational institutions  Palestinian universities  Gaza Strip
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Usage Degree of the Capabilities of DSS in Al-Aqsa University of Gaza.Mazen J. Al-Shobaki & Samy S. Abu-Naser - 2017 - International Journal of Engineering and Information Systems (IJEAIS) 1 (2):33-47.
The Reality of Using Social Networks in Technical Colleges in Palestine.Samy S. Abu-Naser, Mazen J. Al Shobaki, Youssef M. Abu Amuna & Suliman A. El Talla - 2018 - International Journal of Engineering and Information Systems (IJEAIS) 2 (1):142-158.

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KM Maturity Factors Affecting High Performance in Universities.Samy S. Abu Naser, Mazen J. Al Shobaki & Youssef M. Abu Amuna - 2016 - International Journal of Information Technology and Electrical Engineering 5 (5):46-56.


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