Journal of Business Ethics 101 (S1):17-31 (2011)
This article examines how employees form their perceptions of managerial responsibility in a concrete organizational setting. Drawing on negotiated order theory, it shows that these perceptions are the result of complex processes of social construction and negotiation, rather than the application of predetermined ethics models or norms. Employees’ perceptions appear to be unstable; they are subject to constant alterations, fluctuating with the organizational circumstances, and are likely to create considerable organizational perturbations, especially when managers make complex and ambiguous decisions. This process is illustrated through an ethnographic study that analyzed the evolution of employee perceptions during a three-year crisis—one that led managers to repeatedly postpone salary payments to save jobs. The process approach adopted by the study highlights important dynamics that traditional business ethics approaches overlook, such as the fragility of the construct of managerial responsibility, which cannot be coherent unless it is constantly renegotiated among an organization’s various employee groups
|Keywords||Managerial responsibility Ethical judgment Negotiated order Ethnography Organizational crisis|
|Categories||categorize this paper)|
References found in this work BETA
Uncovering the Intellectual Structure of Research in Business Ethics: A Journey Through the History, the Classics, and the Pillars of Journal of Business Ethics. [REVIEW]Giulia Calabretta, Boris Durisin & Marco Ogliengo - 2011 - Journal of Business Ethics 104 (4):499-524.
Virtuous Decision Making for Business Ethics.Chris Provis - 2010 - Journal of Business Ethics 91 (1):3 - 16.
Citations of this work BETA
Ethical Perspectives in Work Disability Prevention and Return to Work: Toward a Common Vocabulary for Analyzing Stakeholders’ Actions and Interactions.Christian Ståhl, Ellen MacEachen & Katherine Lippel - 2014 - Journal of Business Ethics 120 (2):237-250.
Ethical Management in the Hotel Sector: Creating an Authentic Work Experience for Workers with Intellectual Disabilities.Hannah Meacham, Jillian Cavanagh, Timothy Bartram & Jennifer Laing - forthcoming - Journal of Business Ethics.
Similar books and articles
It's Lovely at the Top: Hierarchical Levels, Identities, and Perceptions of Organizational Ethics.Linda Klebe Treviño, Gary R. Weaver & Michael E. Brown - 2008 - Business Ethics Quarterly 18 (2):233-252.
Serving Two Masters: The Contradictory Organization as an Ethical Challenge for Managerial Responsibility. [REVIEW]Mar Pérezts, Jean-Philippe Bouilloud & Vincent Gaulejac - 2011 - Journal of Business Ethics 101 (S1):33-44.
The Role of Ethics and Social Responsibility in Achieving Organizational Effectiveness: Students Versus Managers. [REVIEW]Kenneth L. Kraft & Anusorn Singhapakdi - 1991 - Journal of Business Ethics 10 (9):679 - 686.
Practicing the Business of Corporate Social Responsibility: A Process Perspective.Christa Thomsen & Jakob Lauring - 2008 - International Journal of Business Governance and Ethics 4 (2):117.
Managers as Judges in Employee Disputes.Dennis J. Moberg - 2003 - Business Ethics Quarterly 13 (4):453-477.
Organizational Ethical Standards and Organizational Commitment.Janie M. Harden Fritz, Ronald C. Arnett & Michele Conkel - 1999 - Journal of Business Ethics 20 (4):289 - 299.
Business Ethics in Turkey: An Empirical Investigation with Special Emphasis on Gender.M. G. Serap Ekin & S. Hande Tezölmez - 1999 - Journal of Business Ethics 18 (1):17 - 34.
The Relative Importance of Social Responsibility in Determining Organizational Effectiveness: Student Responses. [REVIEW]Kenneth L. Kraft - 1991 - Journal of Business Ethics 10 (3):315 - 326.
The Perceived Legitimacy of Managerial Influence: A Twenty-Five Year Comparison. [REVIEW]Blake E. Ashforth & Raymond T. Lee - 1989 - Journal of Business Ethics 8 (4):231 - 242.
Human Resource Practices and Managerial Perceptions of Normative and Economic Value.W. Randy Evans - 2005 - Proceedings of the International Association for Business and Society 16:310-313.
Added to index2012-02-15
Total downloads22 ( #225,214 of 2,158,887 )
Recent downloads (6 months)1 ( #353,783 of 2,158,887 )
How can I increase my downloads?