Evaluating Ethical Approaches to Crisis Leadership: Insights from Unintentional Harm Research [Book Review]

Journal of Business Ethics 98 (2):281 - 295 (2011)

Abstract
Leading a corporation through a crisis requires rational decision making guided by an ethical approach (Snyder et al., Journal of Business Ethics, 63, 2006, 371). Three such approaches are virtue ethics (Seeger and Ulmer, Journal of Business Ethics, 31, 2001, 369), an ethic of justice, and an ethic of care (Simóla, Journal of Business Ethics, 46, 2003, 351). In this article, I consider the effectiveness of these approaches for leading a corporation after a crisis. The standard I use is drawn from recent studies that examine how people tend to react to corporate unintentional harms. I conclude from these studies that an ethic of care approach is most effective for managing corporate crises when it comes to stakeholder concerns. I conclude the article with strategies for managing a crisis using an ethic of care
Keywords apology  care ethic  crisis management  justice  leadership  virtue ethics  unintentional harm
Categories (categorize this paper)
DOI 10.1007/s10551-010-0549-3
Options
Edit this record
Mark as duplicate
Export citation
Find it on Scholar
Request removal from index
Revision history

Download options

Our Archive


Upload a copy of this paper     Check publisher's policy     Papers currently archived: 38,955
Through your library

References found in this work BETA

On Virtue Ethics.Rosalind Hursthouse - 1999 - Oxford University Press.

View all 18 references / Add more references

Citations of this work BETA

Add more citations

Similar books and articles

Analytics

Added to PP index
2010-07-26

Total views
53 ( #135,205 of 2,319,407 )

Recent downloads (6 months)
9 ( #121,748 of 2,319,407 )

How can I increase my downloads?

Monthly downloads

My notes

Sign in to use this feature