Is it commercially irresponsible to trust?

Journal of Business Ethics 45 (3):183 - 193 (2003)
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Abstract

This paper considers a recent U.K. legal dispute where a supplier sued a large organization, which had been a long-term customer, for breach of implied contract. It uses this case to discuss aspects of the nature of trust between organizations. The discussion encompasses a consideration of the distinction between trust and reliability; and, why the concept of blanket trust is not helpful. In conclusion, by contrasting business-to-business and personal relationships, the paper suggests that firms in their relationships with other institutions should never follow an unquestioning form of strong trust.

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Citations of this work

Corporate Responsibilities in Internet-Enabled Social Networks.Stephen Chen - 2009 - Journal of Business Ethics 90 (S4):523 - 536.

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References found in this work

Trust and antitrust.Annette Baier - 1986 - Ethics 96 (2):231-260.
Deciding to trust, coming to believe.Richard Holton - 1994 - Australasian Journal of Philosophy 72 (1):63 – 76.
Trust and Power.Niklas Luhmann - 1982 - Studies in Soviet Thought 23 (3):266-270.
Trust as a Commodity.Partha Dasgupta - 1988 - In Diego Gambetta (ed.), Trust: Making and Breaking Cooperative Relations. Blackwell. pp. 49-72.
The Street-Level Epistemology of Trust.Russell Hardin - 1992 - Analyse & Kritik 14 (2):152-176.

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