Lining up for star-wars tickets: Some ruminations on ethics and economics based on an internet study of behavior in queues [Book Review]
Journal of Business Ethics 38 (1-2):157 - 165 (2002)
Queues may represent business ethics in microcosm: they provide an opportunity to study in a smaller package the fundamental ethical tension in economic activity between self-interest and civility in the context of uncertainty and stress. In May 1999 people began forming lines to purchase tickets to the new Star Wars movie "The Phantom Menace." This paper reviews responses to a questionnaire on the internet regarding experiences in those lines. It focuses on two behaviors threatening queue discipline – the formation of cooperative groups and "pre-scalping." It concludes that although queues are complex phenomena, exhibiting important ethical, economic, social, and psychological elements, the general organizing principle of "first-come-first-served" still provides the foundation for queues while at the same time making room for a variety of legitimate modifications. Second, this paper concludes that, as with queues, the thought that self-interest is the exclusive guiding principle for business behavior is likewise too narrow, inducing participants to neglect opportunities for personal enrichment and satisfaction.
|Keywords||Philosophy Ethics Business Education Economic Growth Management|
|Categories||categorize this paper)|
References found in this work BETA
No references found.
Citations of this work BETA
No citations found.
Similar books and articles
Resolving Conflicts Over Ethical Issues: Face-to-Face Versus Internet Negotiations. [REVIEW]Robert Van Es, Warren French & Felix Stellmaszek - 2004 - Journal of Business Ethics 53 (1/2):165 - 172.
Resolving Conflicts Over Ethical Issues: Face-to-Face Versus Internet Negotiations. [REVIEW]Robert van Es, Warren French & Felix Stellmaszek - 2004 - Journal of Business Ethics 53 (1-2):165-172.
The Hypothesized Relationship Between Accountability and Ethical Behavior.Danielle Beu & M. Ronald Buckley - 2001 - Journal of Business Ethics 34 (1):57 - 73.
How Do High School Students Justify Internet Plagiarism?Dominic A. Sisti - 2007 - Ethics and Behavior 17 (3):215 – 231.
Ethical Issues Surrounding Human Participants Research Using the Internet.Heidi E. Keller & Sandra Lee - 2003 - Ethics and Behavior 13 (3):211 – 219.
Economics, Ethics and Business Ethics: A Critique of Interrelationships.Praveen Kulshreshtha - 2007 - International Journal of Business Governance and Ethics 3 (1):33-41.
Internet Neutrality: Ethical Issues in the Internet Environment.Matteo Turilli, Antonino Vaccaro & Mariarosaria Taddeo - 2012 - Philosophy and Technology 25 (2):133-151.
Ethical Issues in a Study of Internet Use: Uncertainty, Responsibility, and the Spirit of Research Relationships.Melinda C. Bier, Stephen A. Sherblom & Michael A. Gallo - 1996 - Ethics and Behavior 6 (2):141 – 151.
Added to index2009-01-28
Total downloads12 ( #373,004 of 2,158,346 )
Recent downloads (6 months)1 ( #355,511 of 2,158,346 )
How can I increase my downloads?