In AI We Trust Incrementally: a Multi-layer Model of Trust to Analyze Human-Artificial Intelligence Interactions

Philosophy and Technology 33 (3):523-539 (2020)
  Copy   BIBTEX

Abstract

Real engines of the artificial intelligence revolution, machine learning models, and algorithms are embedded nowadays in many services and products around us. As a society, we argue it is now necessary to transition into a phronetic paradigm focused on the ethical dilemmas stemming from the conception and application of AIs to define actionable recommendations as well as normative solutions. However, both academic research and society-driven initiatives are still quite far from clearly defining a solid program of study and intervention. In this contribution, we will focus on selected ethical investigations around AI by proposing an incremental model of trust that can be applied to both human-human and human-AI interactions. Starting with a quick overview of the existing accounts of trust, with special attention to Taddeo’s concept of “e-trust,” we will discuss all the components of the proposed model and the reasons to trust in human-AI interactions in an example of relevance for business organizations. We end this contribution with an analysis of the epistemic and pragmatic reasons of trust in human-AI interactions and with a discussion of kinds of normativity in trustworthiness of AIs.

Links

PhilArchive



    Upload a copy of this work     Papers currently archived: 76,346

External links

Setup an account with your affiliations in order to access resources via your University's proxy server

Through your library

Similar books and articles

Levels of Trust in the Context of Machine Ethics.Herman T. Tavani - 2015 - Philosophy and Technology 28 (1):75-90.
Trust and Strategic Rationality.Bernd Lahno - 1995 - Rationality and Society 7 (4):442-464.
Trust in the Shell.Andrea Monti - 2010 - Knowledge, Technology & Policy 23 (3):507-517.
Creating Trust.Robert C. Solomon - 1998 - Business Ethics Quarterly 8 (2):205-232.
Deciding to Trust.Benjamin McMyler - 2017 - In Paul Faulkner & Thomas W. Simpson (eds.), The Philosophy of Trust. Oxford, UK: Oxford University Press. pp. 161-176.
Defining Trust and E-trust: Old Theories and New Problems.Mariarosaria Taddeo - 2009 - International Journal of Technology and Human Interaction (IJTHI) Official Publication of the Information Resources Management Association 5 (2):23-35.
Trust in Strangers, Trust in Friends.Jessica Miller - 2003 - Philosophy in the Contemporary World 10 (1):17-22.

Analytics

Added to PP
2019-10-23

Downloads
54 (#220,186)

6 months
4 (#184,255)

Historical graph of downloads
How can I increase my downloads?

Author's Profile

Michele Loi
Luiss Guido Carli