In AI We Trust Incrementally: a Multi-layer Model of Trust to Analyze Human-Artificial Intelligence Interactions
Philosophy and Technology 33 (3):523-539 (2020)
Abstract
Real engines of the artificial intelligence revolution, machine learning models, and algorithms are embedded nowadays in many services and products around us. As a society, we argue it is now necessary to transition into a phronetic paradigm focused on the ethical dilemmas stemming from the conception and application of AIs to define actionable recommendations as well as normative solutions. However, both academic research and society-driven initiatives are still quite far from clearly defining a solid program of study and intervention. In this contribution, we will focus on selected ethical investigations around AI by proposing an incremental model of trust that can be applied to both human-human and human-AI interactions. Starting with a quick overview of the existing accounts of trust, with special attention to Taddeo’s concept of “e-trust,” we will discuss all the components of the proposed model and the reasons to trust in human-AI interactions in an example of relevance for business organizations. We end this contribution with an analysis of the epistemic and pragmatic reasons of trust in human-AI interactions and with a discussion of kinds of normativity in trustworthiness of AIs.Author's Profile
DOI
10.1007/s13347-019-00378-3
My notes
Similar books and articles
Trust and multi-agent systems: applying the diffuse, default model of trust to experiments involving artificial agents. [REVIEW]Jeff Buechner & Herman T. Tavani - 2011 - Ethics and Information Technology 13 (1):39-51.
Developing artificial agents worthy of trust: “Would you buy a used car from this artificial agent?”. [REVIEW]F. S. Grodzinsky, K. W. Miller & M. J. Wolf - 2011 - Ethics and Information Technology 13 (1):17-27.
Levels of Trust in the Context of Machine Ethics.Herman T. Tavani - 2015 - Philosophy and Technology 28 (1):75-90.
What Is the Model of Trust for Multi-agent Systems? Whether or Not E-Trust Applies to Autonomous Agents.Massimo Durante - 2010 - Knowledge, Technology & Policy 23 (3):347-366.
Trusting as adapting.Svein Tvedt Johansen, Bjarne Espedal, Kjell Grønhaug & Marcus Selart - 2016 - In Søren Jagd & Lars Fuglesang (eds.), Trust, organizations and social interaction. Elgar. pp. 21-42.
Modelling Trust in Artificial Agents, A First Step Toward the Analysis of e-Trust.Mariarosaria Taddeo - 2010 - Minds and Machines 20 (2):243-257.
The appropriate role of dispute resolution in building trust online.Colin Rule & Larry Friedberg - 2005 - Artificial Intelligence and Law 13 (2):193-205.
Deciding to Trust.Benjamin McMyler - 2017 - In Paul Faulkner & Thomas W. Simpson (eds.), The Philosophy of Trust. Oxford, UK: Oxford University Press. pp. 161-176.
Simulating rational social normative trust, predictive trust, and predictive reliance between agents.Maj Tuomela & Solveig Hofmann - 2003 - Ethics and Information Technology 5 (3):163-176.
Defining Trust and E-trust: Old Theories and New Problems.Mariarosaria Taddeo - 2009 - International Journal of Technology and Human Interaction (IJTHI) Official Publication of the Information Resources Management Association 5 (2):23-35.
Trust in Strangers, Trust in Friends.Jessica Miller - 2003 - Philosophy in the Contemporary World 10 (1):17-22.
Analytics
Added to PP
2019-10-23
Downloads
54 (#220,186)
6 months
4 (#184,255)
2019-10-23
Downloads
54 (#220,186)
6 months
4 (#184,255)
Historical graph of downloads
Author's Profile
Citations of this work
Trust in Medical Artificial Intelligence: A Discretionary Account.Philip J. Nickel - 2022 - Ethics and Information Technology 24 (1):1-10.
How do people judge the credibility of algorithmic sources?Donghee Shin - 2022 - AI and Society 37 (1):81-96.
Trust does not need to be human: it is possible to trust medical AI.Andrea Ferrario, Michele Loi & Eleonora Viganò - 2021 - Journal of Medical Ethics 47 (6):437-438.
AI support for ethical decision-making around resuscitation: proceed with care.Nikola Biller-Andorno, Andrea Ferrario, Susanne Joebges, Tanja Krones, Federico Massini, Phyllis Barth, Georgios Arampatzis & Michael Krauthammer - 2022 - Journal of Medical Ethics 48 (3):175-183.
Expanding Nallur's Landscape of Machine Implemented Ethics.William A. Bauer - 2020 - Science and Engineering Ethics 26 (5):2401-2410.
References found in this work
Moral Repair: Reconstructing Moral Relations After Wrongdoing.Margaret Urban Walker - 2006 - Cambridge University Press.
On the morality of artificial agents.Luciano Floridi & J. W. Sanders - 2004 - Minds and Machines 14 (3):349-379.
Why a right to explanation of automated decision-making does not exist in the General Data Protection Regulation.Sandra Wachter, Brent Mittelstadt & Luciano Floridi - 2017 - International Data Privacy Law 1 (2):76-99.
Deciding to trust, coming to believe.Richard Holton - 1994 - Australasian Journal of Philosophy 72 (1):63 – 76.