AI and Society:1-17 (forthcoming)

Authors
Wulf Loh
University Tübingen
Abstract
To integrate social robots in real-life contexts, it is crucial that they are accepted by the users. Acceptance is not only related to the functionality of the robot but also strongly depends on how the user experiences the interaction. Established design principles from usability and user experience research can be applied to the realm of human–robot interaction, to design robot behavior for the comfort and well-being of the user. Focusing the design on these aspects alone, however, comes with certain ethical challenges, especially regarding the user’s privacy and autonomy. Based on an example scenario of human–robot interaction in elder care, this paper discusses how established design principles can be used in social robotic design. It then juxtaposes these with ethical considerations such as privacy and user autonomy. Combining user experience and ethical perspectives, we propose adjustments to the original design principles and canvass our own design recommendations for a positive and ethically acceptable social human–robot interaction design. In doing so, we show that positive user experience and ethical design may be sometimes at odds, but can be reconciled in many cases, if designers are willing to adjust and amend time-tested design principles.
Keywords No keywords specified (fix it)
Categories (categorize this paper)
DOI 10.1007/s00146-021-01210-3
Options
Edit this record
Mark as duplicate
Export citation
Find it on Scholar
Request removal from index
Revision history

Download options

PhilArchive copy


Upload a copy of this paper     Check publisher's policy     Papers currently archived: 62,448
External links

Setup an account with your affiliations in order to access resources via your University's proxy server
Configure custom proxy (use this if your affiliation does not provide a proxy)
Through your library

References found in this work BETA

Principles of Biomedical Ethics.Tom L. Beauchamp - 1979 - Oxford University Press.
Reasons and Persons.Derek Parfit - 1984 - Oxford University Press.
Freedom of the Will and the Concept of a Person.Harry G. Frankfurt - 1971 - Journal of Philosophy 68 (1):5-20.

View all 45 references / Add more references

Citations of this work BETA

Add more citations

Similar books and articles

Designing Virtuous Sex Robots.Anco Peeters & Pim Haselager - 2019 - International Journal of Social Robotics:1-12.
La Sparizione Del Design. Parte II: Less is Less.Lorenzo Marras & Andrea Mecacci - 2014 - Aisthesis: Pratiche, Linguaggi E Saperi Dell’Estetico 7 (1):153-175.
Improving HRI Design by Applying Systemic Interaction Analysis.Manja Lohse, Marc Hanheide, Karola Pitsch, Katharina J. Rohlfing & Gerhard Sagerer - 2009 - Interaction Studies. Social Behaviour and Communication in Biological and Artificial Systemsinteraction Studies / Social Behaviour and Communication in Biological and Artificial Systemsinteraction Studies 10 (3):298-323.
Cooperative Gazing Behaviors in Human Multi-Robot Interaction.Tian Xu, Hui Zhang & Chen Yu - 2013 - Interaction Studies. Social Behaviour and Communication in Biological and Artificial Systemsinteraction Studies / Social Behaviour and Communication in Biological and Artificial Systemsinteraction Studies 14 (3):390-418.
Companion Robots: The Hallucinatory Danger of Human-Robot Interactions.Piercosma Bisconti & Daniele Nardi - 2018 - In AIES '18: Proceedings of the 2018 AAAI/ACM Conference on AI, Ethics, and Society. pp. 17-22.
Exploring the Effect of a User’s Personality Traits on Tactile Communication with a Robot Using Bayesian Networks.Jungsik Hwang & Kun Chang Lee - 2015 - Interaction Studies. Social Behaviour and Communication in Biological and Artificial Systemsinteraction Studies / Social Behaviour and Communication in Biological and Artificial Systemsinteraction Studies 16 (1):29-53.
Benchmarks for Evaluating Socially Assistive Robotics.David Feil-Seifer, Kristine Skinner & Maja J. Matarić - 2007 - Interaction Studies. Social Behaviour and Communication in Biological and Artificial Systemsinteraction Studies / Social Behaviour and Communication in Biological and Artificial Systemsinteraction Studies 8 (3):423-439.
The Effects of Exposure to Different Social Robots on Attitudes Toward Preferences.Evgenios Vlachos, Elizabeth Jochum & Louis-Philippe Demers - 2016 - Interaction Studies: Social Behaviour and Communication in Biological and Artificial Systems 17 (3):390-404.

Analytics

Added to PP index
2021-04-29

Total views
6 ( #1,099,306 of 2,446,231 )

Recent downloads (6 months)
6 ( #121,834 of 2,446,231 )

How can I increase my downloads?

Downloads

My notes