Informal Logic 22 (3) (2002)

Michael A. Gilbert
York University
During human-human interaction, emotion plays a vital role in structuring dialogue. Emotional content drives features such as topic shift, lexicalisation change and timing; it affects the delicate balance between goals related to the task at hand and those of social interaction; and it represents one type of feedback on the effect that utterances are having. These various facets are so central to most real-world interaction, that it is reasonable to suppose that emotion should also play an important role in human-computer interaction. To that end, techniques for detecting, modelling, and responding appropriately to emotion are explored, and an architecture for bringing these techniques together into a coherent system is presented
Keywords artificial intelligence, discourse analysis, emotion, plan recognition, natural language understanding
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Computing Machinery and Intelligence.Alan M. Turing - 1950 - Mind 59 (October):433-60.

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