Journal of Business Ethics 13 (12):949 - 957 (1994)
Considerable controversy has surrounded the use of computerized performance monitoring (CPM) by employers. Critics of this technology contend that CPM usage raises serious ethical concerns. Beliefs that the use of computerized performance monitors results in unfair performance evaluation, stress and health problems underlie much of the current concern over this technology. A field study was undertaken to provide empirical evidence that could be used to guide the design and use of computerized performance monitors to minimize these problems. One hundred forty three members of the Communication Workers of America participated in a cross sectional field study. The study examined the relationship between various monitoring system characteristics and employees'' health problems, stress and satisfaction with the performance evaluation process. The ethical implications of the results are discussed.
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References found in this work BETA
An Integrative Model for Understanding and Managing Ethical Behavior in Business Organizations.W. Edward Stead, Dan L. Worrell & Jean Garner Stead - 1990 - Journal of Business Ethics 9 (3):233 - 242.
Ethics, Public Policy, and Managing Advanced Technologies: The Case of Electronic Surveillance. [REVIEW]Edward J. Ottensmeyer & Mark A. Heroux - 1991 - Journal of Business Ethics 10 (7):519 - 526.
Computer Monitoring: Mismanagement by Remote Control.Karen Nussbaum & V. DuRivage - 1986 - Business and Society Review 56:16-20.
Citations of this work BETA
Employee Reactions to Internet Monitoring: The Moderating Role of Ethical Orientation.Alder G. Stoney, Schminke Marshall, W. Noel Terry & Kuenzi Maribeth - 2008 - Journal of Business Ethics 80 (3):481-498.
An Ethical Perspective on Emerging Forms of Ubiquitous IT-Based Control.Aurélie Leclercq-Vandelannoitte - forthcoming - Journal of Business Ethics.
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