Why robots should be technical : Correcting mental models through technical architecture concepts

Interaction Studies 22 (2):244-279 (2021)
  Copy   BIBTEX

Abstract

Research in social robotics is commonly focused on designing robots that imitate human behavior. While this might increase a user’s satisfaction and acceptance of robots at first glance, it does not automatically aid a non-expert user in naturally interacting with robots, and might hurt their ability to correctly anticipate a robot’s capabilities. We argue that a faulty mental model, that the user has of the robot, is one of the main sources of confusion. In this work, we investigate how communicating technical concepts of robotic systems to users affect their mental models, and how this can increase the quality of human-robot interaction. We conducted an online study and investigated possible ways of improving users’ mental models. Our results underline that communicating technical concepts can form an improved mental model. Consequently, we show the importance of consciously designing robots that express their capabilities and limitations.

Links

PhilArchive



    Upload a copy of this work     Papers currently archived: 92,150

External links

Setup an account with your affiliations in order to access resources via your University's proxy server

Through your library

Similar books and articles

You, Robot.Brian Fiala, Adam Arico & Shaun Nichols - 2014 - In Edouard Machery (ed.), Current Controversies in Experimental Philosophy. Routledge. pp. 31-47.
Autonomy of Mobile Robots.Georg Heppner & Ruediger Dillmann - 2018 - In Wolff Heintschel von Heinegg, Robert Frau & Tassilo Singer (eds.), Dehumanization of Warfare: Legal Implications of New Weapon Technologies. Springer Verlag. pp. 77-98.
Engineering: aspects of the object field construction.Evgeniy V. Maslanov - 2018 - Epistemology and Philosophy of Science 55 (1):43-47.
What should we want from a robot ethic.Peter M. Asaro - 2006 - International Review of Information Ethics 6 (12):9-16.
Wolff, Baumgarten, and the Technical Idiom of Post-Leibnizian Philosophy of Mind.Patrick R. Leland - 2018 - History of Philosophy & Logical Analysis 21 (1):129-148.
Técnica y cultura.Miguel Quintanilla - 1998 - Teorema: International Journal of Philosophy 17 (3):49-69.
Phenomenology of the Technical Delusion in Schizophrenics.Alfred Kraus - 1994 - Journal of Phenomenological Psychology 25 (1):51-69.
Structure and Coherence of Two-Model-Descriptions of Technical Artefacts.Ulrich Krohs - 2009 - Techné: Research in Philosophy and Technology 13 (2):150-161.
The Reality of Technical Education in Palestine.Suliman A. El Talla, Samy S. Abu-Naser, Mazen J. Al Shobaki & Youssef M. Abu Amuna - 2017 - International Journal of Engineering and Information Systems (IJEAIS) 1 (10):102-117.
ICT Literacy: A Technical or Non-technical Issue?Joris Vlieghe - 2017 - Foundations of Science 22 (2):401-404.

Analytics

Added to PP
2022-03-03

Downloads
12 (#1,088,071)

6 months
9 (#312,765)

Historical graph of downloads
How can I increase my downloads?

Citations of this work

Add more citations

References found in this work

The Representational Theory of Mind: An Introduction.Kim Sterelny - 1994 - Philosophical Quarterly 44 (175):252-254.
Tutoring in adult-child interaction: On the loop of the tutor’s action modification and the recipient’s gaze.Karola Pitsch, Anna-Lisa Vollmer, Katharina J. Rohlfing, Jannik Fritsch & Britta Wrede - 2014 - Interaction Studiesinteraction Studies Social Behaviour and Communication in Biological and Artificial Systems 15 (1):55-98.
Tutoring in adult-child interaction.Karola Pitsch, Anna-Lisa Vollmer, Katharina J. Rohlfing, Jannik Fritsch & Britta Wrede - 2014 - Interaction Studies. Social Behaviour and Communication in Biological and Artificial Systemsinteraction Studies / Social Behaviour and Communication in Biological and Artificial Systemsinteraction Studies 15 (1):55-98.
On Studying Human Teaching Behavior with Robots: a Review.Anna-Lisa Vollmer & Lars Schillingmann - 2018 - Review of Philosophy and Psychology 9 (4):863-903.

View all 6 references / Add more references