“It Was the Best Decision of My Life”: a thematic content analysis of former medical tourists’ patient testimonials

BMC Medical Ethics 16 (1):8 (2015)

Authors
Jeremy Snyder
Simon Fraser University
Abstract
Medical tourism is international travel with the intention of receiving medical care. Medical tourists travel for many reasons, including cost savings, limited domestic access to specific treatments, and interest in accessing unproven interventions. Medical tourism poses new health and safety risks to patients, including dangers associated with travel following surgery, difficulty assessing the quality of care abroad, and complications in continuity of care. Online resources are important to the decision-making of potential medical tourists and the websites of medical tourism facilitation companies are an important source of online information for these individuals. These websites fail to address the risks associated with medical tourism, which can undermine the informed decision-making of potential medical tourists. Less is known about patient testimonials on these websites, which can be a particularly powerful influence on decision-making
Keywords Medical tourism  Informed decision-making  Patient testimonials
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DOI 10.1186/1472-6939-16-8
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