Emotional Processing in Individual and Social Recalibration
Abstract
In this chapter, we explore three social functions of emotion, which parallel three interpretations of Herman Melville's Bartleby. We argue that emotions can serve as commitment devices, which nudge individuals toward social conformity and thereby increase the likelihood of ongoing cooperation. We argue that emotions can play a role in Machiavellian strategies, which help us get away with norm violations. And we argue that emotions can motivate social recalibration, by alerting us to systemic social failures. In the second half of the chapter, we then argue that emotions guide behavior by attuning us to our social environment through a process of error-driven learning. We suggest that their most basic social function is to reveal tensions between individuals and social norms; and we contend that because emotions are socially scaffolded, they leave open multiple strategies for resolving such tensions. Specifically, we argue that differences in conceptualization, as well as differences in circumstance, can generate emotions that nudge us toward cooperation, lead us to adopt Machiavellian strategies, or motivate us to engage in forms of social recalibration. Bartleby’s despair signaled a mismatch between his expectations and the expectations of Wall Street, and each of these three strategies could have moderated his misery.