Why option generation matters for the design of autonomous e-coaching systems

AI and Society 30 (1):77-88 (2015)

Authors
Annemarie Kalis
Utrecht University
Abstract
Autonomous e-coaching systems offer their users suggestions for action, thereby affecting the user's decision-making process. More specifically, the suggestions that these systems make influence the options for action that people actually consider. Surprisingly though, options and the corresponding process of option generation --- a decision-making stage preceding intention formation and action selection --- has received very little attention in the various disciplines studying decision making. We argue that this neglect is unjustified and that it is important, particularly for designers of autonomous e-coaching systems, to understand how human option generation works. The aims of this paper are threefold. The first aim is to generate awareness with designers of autonomous e-coaching systems that these systems do in fact influence their users' options. The second is to show that understanding the interplay between a person's options and the e-coaching system's suggestions is important for improving the effectiveness of the system. The third is that the very same interplay is also crucial for designing e-coaching systems that respect people's autonomy.
Keywords Option generation  Decision making  E-coaching  Effectiveness  Autonomy  Ethics
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DOI 10.1007/s00146-013-0532-5
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Intention, Plans, and Practical Reason.Michael Bratman - 1987 - Center for the Study of Language and Information.
Freedom of the Will and the Concept of a Person.Harry G. Frankfurt - 1971 - Journal of Philosophy 68 (1):5-20.

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