When organizations break their promises: Employee reactions to unfair processes and treatment [Book Review]

Journal of Business Ethics 29 (4):289 - 307 (2001)
Abstract
Research has shown that the strongest reactions to organizational injustice occur when an employee perceives both unfair outcomes (distributive injustice) and unfair and unethical procedures and treatment. Utilizing the Referent Cognitions Theory (RCT) framework, this study investigates how a form of distributive injustice, psychological contract breach, along with procedural and interactional injustice influences employees'' negative attitudes and behaviors. More specifically, the interactional effects of these forms of injustices should be notably greater than those exhibited when an employee of the organization, following a contract breach, perceives both fair and ethical processes and treatment. Three hundred and twenty-two employees from a variety of organizational settings completed measures of contract breach, procedural injustice, interactional injustice, and negative affect toward the organization. Their respective supervisors completed a measure of deviant work behaviors. Results revealed a three-way interaction between contract breach, procedural injustice, and interactional injustice on negative affect and deviant work behavior. The nature of the interaction was further investigated through simple slope analyses. Consistent with the study''s propositions, deviant work behavior was higher following a contract breach when both procedural and interactional injustice were high. However, the association between negative affect and breach was high when both forms of injustices were high and when only interactional injustice was high. Study contributions and limitations as well as theoretical and ethical implications are discussed.
Keywords deviant work behavior  interactional injustice  negative affect  procedural injustice  psychological contract breach
Categories (categorize this paper)
Reprint years 2004
DOI 10.1023/A:1010734616208
Options
 Save to my reading list
Follow the author(s)
Edit this record
My bibliography
Export citation
Find it on Scholar
Mark as duplicate
Request removal from index
Revision history
Download options
Our Archive


Upload a copy of this paper     Check publisher's policy     Papers currently archived: 29,530
Through your library
References found in this work BETA

No references found.

Add more references

Citations of this work BETA

View all 6 citations / Add more citations

Similar books and articles
Added to PP index
2009-01-28

Total downloads
30 ( #182,775 of 2,210,802 )

Recent downloads (6 months)
1 ( #357,944 of 2,210,802 )

How can I increase my downloads?

Monthly downloads
My notes
Sign in to use this feature