Perceptions of the Ethical Climate in the Korean Tourism Industry

Journal of Business Ethics 82 (4):941-954 (2008)

Abstract
This study investigates the ethical climate types presented in the Korean tourism industry, the differences in the perceptions of these ethical climate types based on individual/organizational characteristics, and the influence of ethical climate types based on job satisfaction/organizational commitment. Empirical findings of this study identify six ethical climate types and demonstrate significant difference and significant influence of the proposed relationships. This research contributes to the existing body of academic work by using empirical data collected from 820 respondents across 14 companies within the Korean tourism industry, to demonstrate the relationship between actual ethical climate types and ethical climate related factors. The findings of this study identify the new factor ‹moral caring,’ which describes an environment characterized by decisions that maximize collective interest, but based on an individual employee’s personal values and ethics. Such a factor has important implications for the service industry, where face-to-face encounters typify the relationship between employee and consumer.
Keywords ethical climate  job satisfaction  organizational commitment  tourism industry  Korea
Categories (categorize this paper)
DOI 10.1007/s10551-007-9604-0
Options
Edit this record
Mark as duplicate
Export citation
Find it on Scholar
Request removal from index
Revision history

Download options

Our Archive


Upload a copy of this paper     Check publisher's policy     Papers currently archived: 45,461
Through your library

References found in this work BETA

View all 16 references / Add more references

Citations of this work BETA

View all 7 citations / Add more citations

Similar books and articles

Applying Ethics to the Tourism Industry.Marion Wheeler - 1992 - Business Ethics 1 (4):227–235.

Analytics

Added to PP index
2009-01-28

Total views
46 ( #189,997 of 2,280,299 )

Recent downloads (6 months)
9 ( #100,734 of 2,280,299 )

How can I increase my downloads?

Downloads

My notes

Sign in to use this feature